Ny'Zirah Smith

Trenton, NJ *****

ad14vj@r.postjobfree.com

+1-609-***-****

Work Experience

Picker

Amazon Warehouse - Robbinsville, NJ

September 2022 to June 2023

• Manages pick ticket order’s

• Pulls items from the shelves based on size, quantity, and quality requirements

• Ensures that orders are accurate

• make sure items are correctly in place for delivery

• Make sure customers receive orders one time

Front Desk Receptionist

Element Hotel - Ewing, NJ

May 2022 to August 2022

Greet customers, check them in, inform them about hotel policies, restock store in lobby, check out customers, restock back room with (towels, rags, etc) Reciever

Hibbert Groups - Robbinsville, NJ

November 2021 to February 2022

Load and unload truck, make sure the quality and quantity is correct and receive it into the system Customer Service Representative

CMC Energy Services - Trenton, NJ

February 2021 to October 2021

Research, resolve, and track customer issues, disputed invoices, etc. Respond to customer emails and calls in a timely manner. Customer Service Representative

Genesis Biotechnology Group LLC - Township of Hamilton, NJ March 2020 to February 2021

Issue discrepancy reports to the lab for corrective action, answer calls, find the solution to the customer problems, write down notes of the call for records Inbound calls with customers per day was around 25-30 Send reports to manager every week in Microsoft Excel Respond to a wide variety of customer inquiries ranging from simple to complex including requests for order status information on orders.

Research, resolve, and track customer issues, disputed invoices, etc. Respond to customer emails and calls in a timely manner. Picker

Amazon - Robbinsville, NJ

November 2017 to February 2019

Manages pick ticket order’s

• Pulls items from the shelves based on size, quantity, and quality requirements

• Ensures that orders are accurate

• make sure items are correctly in place for delivery

• Ensures warehouse goals are met

• Operates scanners so that the proper order is picked and inventory is managed accurately Cashier

Shop Rite - Lawrenceville, NJ

October 2016 to June 2017

Operated cash registers, meet and greet my guest, ringing up purchases

• Handled returns and refunds, answering questions about market products, mobile services, and new merchandise

• Promoted and sold credit cards that has the benefits of saving five percent with every purchase

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