Jennifer Brice

**** ********* **. *********, ** *8205 Cell – 704-***-**** Email: ad14vi@r.postjobfree.com

Summary: A dynamic professional with a proven track record of driving cost reduction and revenue growth through innovative management techniques. Highly organized and industrious, with exceptional written, oral, and interpersonal communication skills. Skilled in transforming underperforming agents into high-performing and exceptional professionals.

PROFESSIONAL HISTORY:

Republic Services - Charlotte, NC

09/2018 – 11/2023

Senior Business Sales Consultant

• Consistently exceeded sales targets, driving revenue growth and contributing to company's bottom line.

• Developed and implemented strategic sales plans to penetrate new markets and expand customer base.

• Utilize ingenious management techniques to reduce company costs and boost revenue.

• Built and maintained strong relationships with key clients, resulting in increased customer loyalty business.

• Negotiated and closed complex sales deals, resulting in significant contract wins and revenue growth.

• Exemplify excellent written and oral communication skills throughout the sales process.

Led and mentored a high-performing sales team, providing guidance, training, and motivation to achieve exceptional results.

Proactively identified and addressed customer concerns, ensuring high levels of customer satisfaction and retention.

Utilized consultative selling techniques to understand customer needs and tailor solutions that best fit their requirements.

Utilized consultative selling techniques to understand customer needs and tailor solutions that best fit their requirements.

Pigtails & Crewcuts - Charlotte, NC

01/2016 – 09/2018

Salon Assistant Manager

• Assisted in overseeing daily operations, ensuring smooth and efficient salon functioning.

• Supervised and trained salon staff, providing guidance and support to optimize performance and customer service.

• Implemented effective scheduling strategies to ensure adequate staffing levels and efficient use of resources.

• Collaborated with the salon manager to develop and execute marketing initiatives, resulting in increased customer traffic and revenue.

• Maintained inventory levels and ordered salon supplies in a timely manner, optimizing stock availability and minimizing waste.

Resolved customer inquiries and concerns promptly and professionally, ensuring high levels of customer satisfaction and loyalty.

Great Clips – Charlotte, NC

12/2006 -01/2016

Salon Manager

• Led a team of salon professionals, overseeing all aspects of daily operations and ensuring exceptional customer service.

• Developed and implemented effective strategies to drive sales and achieve revenue targets, resulting in consistent growth.

• Implemented performance management processes, including goal-setting, coaching, and conducting regular performance evaluations, resulting in improved staff performance and productivity.

• Developed and maintained strong relationships with clients, fostering customer loyalty and generating repeat business.

• Implemented marketing and promotional initiatives to increase brand awareness and attract new clients.

• Managed inventory levels, including ordering salon supplies and maintaining stock availability, optimizing efficiency and minimizing waste.

Education:

Associate of Applied Science: Cosmetology

Stanley Community College January 1998 – May 2000

Myers Park High School August 1988 - Graduated June 1992

Professional Licenses:

Licensed Cosmetologist, North Carolina—Current

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