Stephanie Barker

YANCEY, TX ***** • 1-210-***-**** • ad14vh@r.postjobfree.com

Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Skills

Family Involvement

Blackboard Software

RTI Familiarity

Behavioral Skills Development

Student-Centered Learning

Public Speaking

Creative Lesson Plan Development

Instructional Methods

Parent and Student Communication

Community Involvement

Motivating Students

Test Proctoring

Title I Knowledge

Performance Assessment

Quizzes, Tests and Exams

Classroom Management

Critical Thinking

Behavior Management

Student Motivation and Engagement

Update Records

Plan Lessons

Student Rapport-Building

Positive Learning Environment

Public Relations

Counsel Students

Instructing

Teaching

Grading

Work History

Temp Teacher, 08/2022 to Current

South San ISD – San Antonio, TX

Kept students on-task with proactive behavior modification and positive reinforcement strategies. Incorporated multiple types of teaching strategies into classroom. Supported student physical, mental, and social development using classroom games and activities. Planned and implemented integrated lessons to meet national standards. Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.

Incorporated exciting and engaging activities to achieve student participation and hands-on learning.

Graded and evaluated student assignments, papers, and course work. Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.

Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.

Advised and counseled students to help them develop skills and knowledge required to succeed. Developed and administered tests for students to measure academic proficiency and understanding.

Registered student progress and attendance on database to enable tracking history and maintain accurate records.

Created and developed lesson plans to meet students' academic needs. Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.

Met with students, parents and administrators to address and resolve students' behavioral and academic issues.

Participated in department meetings to provide input to colleagues about student achievement and improvement.

Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.

Helped students explore concepts with engaging, learning-focused activities. Telecommunications Officer, 06/2017 to 08/2022

City Of Devine – Devine, TX

Coordinated installation of new users and relocations of existing users. Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications. Responded to service requests during and after business hours. Installed and configured new devices and system components. Conducted regular inspections of telecommunications systems to identify and repair any potential issues.

Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.

Provided training to customers to enhance use and understanding of network systems. Developed detailed documentation and technical manuals for telecommunications systems to comply with regulations.

Implemented security measures to protect network systems from unauthorized access and threats. Collaborated with other technicians to troubleshoot and resolve technical issues. Managed and prioritized customer service requests to achieve prompt resolution. 911 Dispatcher, 01/2014 to 06/2017

Medina County Sheriff's Office – Hondo, TX

Coordinated installation of new users and relocations of existing users. Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications. Responded to service requests during and after business hours. Installed and configured new devices and system components. Conducted regular inspections of telecommunications systems to identify and repair any potential issues.

Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.

Managed and prioritized customer service requests to achieve prompt resolution. Worked closely with network administrators and server engineers to deliver quality service. Closely monitored dispatch board to triage and prioritize over 100 daily calls. Directed dispatching, routing, and tracking of 50 fleet vehicles. Received new orders, prepared documentation, and assigned personnel. Utilized dispatch software to enter customer orders, deliveries and receipts. Monitored vehicle locations to coordinate timely arrivals. Answered phone calls and responded to customer emails. Monitored and tracked dispatch communication systems. Generated reports to track deliveries and maintain proper records and documentation. Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Completed daily logs for management review.

Proofread and edited documents for accuracy and grammar. Trained and supervised employees on office policies and procedures. Followed detailed directions from management to complete daily paperwork and computer data entry.

Relayed latest information to first responders via electronic means, telephone calls, and radio responses.

Read system maps and caller information, and documented details in system. Answered calls from automatic routing system and took basic information from callers. Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.

Developed and delivered emergency response plans to improve attendance timeframes. Followed established protocols for professional handling of emergency situations. Proved successful working within tight deadlines and a fast-paced environment. Assessed emergency requests and made quick judgment calls to determine appropriate action. Dispatched and coordinated emergency services teams according to high-priority calls. Monitored Police and Fire radios to provide assistance to responding personnel. Directed responders using assigned mapping systems for timely emergency attendance. Offered friendly and efficient service to customers, handled challenging situations with ease. Provided on-the-job training and coaching to develop new dispatchers. Recorded and tracked emergency requests utilizing computer-aided dispatch systems. Applied interpersonal skills in neutralizing hostile and emotionally charged situations. Reduced risks and emergency response issues by observing public safety field units. Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals. Automated document flow by ensuring logbooks and fire, accident, and emergency reports were maintained with 100% accuracy.

Operated emergency response systems to update and retrieve up-to-date information for first responders.

Assisted callers in emergency situations with appropriate information and support. Education

Associate of Applied Science: 06/2010

Northwest Vista College - San Antonio, TX

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