KW

Kimberly Welch

Professional Summary

I'm a hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level phlebotomy position. I've performed 113 successful venipunctures, 5 capillary punctures, and have collected UA specimens. I have completed over 40 hours of clinical rotations at the Keesler Air Force Base Medical Center.

Work History

Tuesday Morning - Shift Manager/Key Holder

Long Beach, MS

08/2022 - 01/2023

Sam's Club - Member's Specialist

Gulfport, MS

● Completed store opening and closing procedures.

● Counted out cash drawers and balanced totals.

● Trained and mentored new employees.

Opened and closed store 4 days per week by counting registers, making deposits, and storing and filing all daily paperwork.

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Improved customer service by projecting a friendly and knowledgeable attitude.

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● Processed cash, credit, debit, and check payments.

● Opened inventory boxes and restocked shelves.

Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

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Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.

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Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.

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Swept and mopped floor, and wiped windows and fixtures after closing to maintain an organized and tidy store.

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Scheduled employees, prepared bank deposits, and drafted sales reports to keep daily processes running smoothly.

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Walked through the department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.

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Marked down clearance items and relocated merchandise to proper store areas.

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ad14qs@r.postjobfree.com

228-***-****

Gulfport, MS 39503

Skills

Customer Service

● Organization

● Drawer Balancing

● Staff Management

● Project Planning

● Problem Resolution

● Computer Skills

● Good Judgement

● Teamwork and Collaboration

● Verbal and Written Communication

● Data Entry

● Infection Control

● Patient Confidentiality

● Venipuncture

● Specimen Preparation

● Quality Control

● Patient Support

● Specimen Labeling Procedures

● Sample and Specimen Collection

● Quality Control Guidelines

● Health Education

● Patient Care

● Medical Records Review

● Recording Data

● Attention to detail

● Interpersonal Skills

● Knowledge of medical terms

Education

09/2023

01/2022 - 03/2022

Tuesday Morning - Retail Sales Associate

Long Beach, MS

03/2021 - 12/2021

● Followed all company policies and procedures to deliver quality work. Listened and responded to customer requests and forwarded necessary information to superiors.

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Interpreted clients' needs and introduced services to fit specific requirements.

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● Assisted in renewing and upgrading customer's memberships.

● Monitored self-checkout.

● Greeted customers at the door and checked their memberships. Scanned customer's items at the exit door to ensure they were purchased.

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● Promoted and sold Sam's Club credit cards to interested customers. Greeted customers and helped with product questions, selections, and purchases.

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Stocked merchandise, clearly labeling items, and arranging according to size or color.

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● Maintained clean sales floor and straightened and faced merchandise. Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

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Helped customers complete purchases, locate items, and join reward programs.

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Organized store merchandise racks and displays to promote and maintain visually appealing environments.

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Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

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Answered questions about store policies and addressed customer concerns.

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Offered each customer top-notch, personal service to boost sales and customer satisfaction.

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Balanced and organized cash register by handling cash, counting change, and storing coupons.

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Developed professional relationships with customers to increase loyalty, retention and rapport.

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Answered customer questions about products and services, helped locate merchandise, and promoted key items.

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Engaged in friendly conversation with customer to better uncover individual needs.

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Listened to customer needs and desires to identify and recommend optimal products.

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Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

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● Managed efficient cash register operations.

Used in-store system to locate inventory and place special orders for customers.

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Mississippi Gulf Coast Community

College

Gulfport, MS

No Degree: Phlebotomy

05/2023

Mississippi Gulf Coast Community

College

Gulfport, MS

GED

Continued Skills

*EKG

*CBG collections

*Professional bedside manner

*Sitter

*Chart management

*Camera monitoring

*Telemetry monitoring

Papa John's Pizza - Delivery Driver

Jacksonville, FL

11/2018 - 05/2019

Completed on-time deliveries by choosing the best and most efficient routes.

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● Delivered packages to customer doorsteps and business offices. Maintained an upbeat, positive attitude in a busy, customer-focused environment.

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Completed rush deliveries on tight timetables to satisfy customer needs.

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Read maps, followed oral, and written instructions, and used GPS technology to make deliveries.

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Operated vehicle safely in highly congested areas with no traffic violations.

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Worked scheduled hours as required and took on available shifts during holidays and busy periods.

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Determined the quickest and safest routes for delivery by using effective planning and organizational skills.

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Answered common customer questions, accepted payments, and completed paperwork at delivery and pickup locations.

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● Maintained a clean workspace.

● Assisted in the kitchen area when help was needed. Additional Information

I would like to add that I am BLS-certified through the American Heart Association.

Memorial Hospital - Multi Skilled Technician/ Monitor Technician Gulfport, Mississippi

11/26/2023 - Current

*Stock all rooms including the work rooms in the unit.

*Clean work stations and equipment with Cavi wipes.

*Empty patient's Foley (PRN)

*Prepare rooms for new patients going into the unit.

*Help land new patients.

*Answer call lights.

*Return and charge back unused supplies to the appropriate patient.

*Clean out patient rooms after patient transfers to a different unit.

*Assist RN with getting patient in and out of bed and with turning the patient.

*Assist with baths.

*Empty trash and linen.

*Pass out and pick up food trays and document how much was eaten.

*Collect CBGs and report results to the RN.

*CBG controls every shift.

*EKGs

*Chart any activities done with the patient.

*Communicate patient concerns with the RN.

*Monitor telemetry for lethal rhythms and report if seen.

*Order supplies as needed.

*Answer all calls and report results to RN.

*Announce visitation.

*Call in all consults.

*Monitor cameras for falls and safety.

Contact this candidate