SANDI BUTLER

**** ***** ****, *.*.

Riceboro, Georgia 31323

ad14pr@r.postjobfree.com

912-***-**** 912-***-****

SUMMARY

Experienced medical professional with great relational skills and rapport

Outstanding communicator

Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and Access

Work well independently and collectively

Type 50+ words per minute

Organized

Punctual

Astute

EXPERIENCE

United States Department of Veterans Affairs, Veterans Health Administration, Dublin VA Hospital

Brunswick, Georgia

12/2017 – Present 40 hours per week

Advanced Medical Support Assistant (GS-0679-06)

Coordinate with patient care teams to review the clinic utilization by using various reports

Ensure the clinic setup is closely monitored to effectively support the needs of the clinic, and make any necessary adjustments

Develop and maintain effective and efficient communication with patients, interdisciplinary teams,

VA Medical Centers, and other agencies

Assist with communications during the inpatient to outpatient discharge; communicate with non-VA Medical facilities; facilitate and process secure messaging with the patient and team; notify patients of normal lab results; develop and manage the tracking system for follow-up care such as consults and tests

Participate in team huddles and team meetings to manage and plan patient care; set priorities and deadlines; and, adjust the flow and sequencing of the work to meet team and patient needs

Work with teams to reinforce the plans of care and self-help solutions, and enter appropriate information into each electronic record

Monitor pre-appointment requirements to assure readiness for patient visit/procedures

Manage electronic waitlists to verify and validate accuracy, and resolve issues

Participate and provide input in problem solving on operation issues or procedures in team meetings, and perform administrative follow-up actions

Participate in and independently follow-up on team huddles by sharing information and collaborating with the medical team to assure continuity of care

Evaluate patient information and clinic schedule lists to determine whether patient is vested

Educate providers on need-to-know information

New Testament House of Prayer, Incorporated

Jones, Georgia

10/2012 – 12/2017 40 hours per week

Supervisors: Estella Hopkins 912-***-****) Mamie Halsell 912-***-****) Esther Jones 912-***-****)

Lead Outreach Program Specialist

Led, coordinated, planned, organized, and facilitated events, while representing the organization

Typed, faxed, e-mailed, disseminated, edited, stored, and retrieved information, reports, data, requests for information, and correspondence

Advised and counseled on community events and programs centered on food, clothing, jobs, and shelter

Managed records, while maintaining privacy and security of information

Adhered to federal, state, and local rules, regulations, policies, procedures, guidance, and standards

Responsible for the registration, administrative processes, and entitlements for those seeking assistance

Developed and distributed outreach materials to include: brochures, fact sheets, web content, and other targeted information which highlighted organizational and community services and locations

Counseled individuals and groups throughout the facility in a client-centered process to facilitate and empower them to develop and achieve self-determined goals related to health and wellness

Coached clients to achieve health goals and behavioral changes, as prescribed by their professional health care providers

Assisted with identifying goals, developing behavior plans for discharge, and assisting with post-discharge follow-up

Conducted whole health facilitated groups – inclusive of mental health and physical well-being -- and provided follow-up care through telephone clinics or secure messaging between face-to-face appointments

Provided interventions that promoted health and wellness and enhanced well-being, improved health related outcomes, reduced likelihood of inpatient admission, and improved quality of life

Provided information on the relationship between lifestyle and health outcomes, exploring behaviors that increased the risk of developing or worsening chronic disease end those that reduced the likelihood of chronic illness

Conducted interventions that led to improved functioning, decreased probability of deterioration or admission, and enhanced quality of life

Encouraged and assisted clients with the adoption of habits that were conducive to higher qualities of life and in alignment with their goals

Identified habits and behaviors that are harmful to quality of life and related to chronic illness

Developed treatment plans focused on behavioral interventions based on current scientific knowledge and research that improved quality of life and reduce risk for chronic disease, or that reversed or slowed progression of chronic disease

Utilized motivational interviewing and health coaching techniques and processes, learned through prerequisite health coach training, to assist members in developing realistic plans to accomplish their goals

Provided educational opportunities for staff-including lunch and learns, grand rounds, and presentations at staff meetings, which promoted heath coaching and encouraged referrals to these services

Processed fiscal transactions including special payments

Cultivated and maintained working relationships with a network of service provision agencies and individuals in all areas relevant to transition and readjustment areas

Communicated with clients and their beneficiaries, as well as other entities -- in person and telephonically

Examined expenditure vouchers prior to payment to assure that existing laws and regulations authorized the expenditure

Liaised with community representatives to assist with promotion and implementation of events/programs

Led workshops, trainings, and seminars that aided staff and visitors on various initiatives

Maintained a system of accounting records for all financial management system transactions within the organization

EDUCATION

Phlebotomy License Allied Medical Center-Hinesville Awarded: June 2017

Certified Pharmacy Technician Fisk University Awarded: September 2015

High School Diploma Penn Foster High School Awarded: September 2014

Certified Nursing Assistant Dominion Healthcare Solutions Awarded: October 2012

Child Development Associate Certificate UGA Cooperative Extension Awarded: July 2012

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