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Customer Service Executive Chef

Location:
Shiner, TX
Posted:
December 20, 2023

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Resume:

Shiner, TX, *****, Katarina US +* ***-***-Balderas 6064 ad14mp@r.postjobfree.com

WORK HISTORY

Chef at Sodexo, Inc.

**/**** - **/**** (4 months)

Oversee a staff of 15 to 20 hourly culinary and utility workers Report to the Executive Chef and will oversee menu development for all dining areas including resident dining, catering, and retail Using Sodexo's FMS program

Interact daily with Client and customers to ensure meal satisfaction and to initiate customer service enhancements

Reflect the Flavours brand of Sodexo

Prepare foods by operating a variety of kitchen equipment to measure and mix ingredients, washing, peeling, cutting and shredding fruits and vegetables

Produce food and serve customers at an a la carte or may operate a grill station

Observe and test foods being cooked by tasting, smelling and piercing Ensure compliance to food safety, sanitation, and overall workplace safety standards

Line Cook at Steamboat Bills

02/2023 - 08/2023 (6 months)

Prepare relishes and hors d'oeuvres.

Season and cook food according to recipes or personal judgment and experience.

Portion, arrange, and garnish food, and serve food to waiters or patrons. Substitute for or assist other cooks during emergencies or rush periods. Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters. Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.

Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices.

Housekeeper at La Quinta Inn and Suites

10/2022 - 02/2023 (5 months)

Protect hotel and guest property and report damage, theft, and found articles

Provide friendly customer service to guests about the hotels amenities WORKED AS A HOUSEKEEPER AND IN LAUNDRY

Cleaning the rooms in the building in a timely manner Sweep, scrub, mop and polish floors vacuum clean carpets, rugs and draperies shampoo carpets, rugs and upholstery dust and polish furniture and fittings clean metal fixtures

Used and needed in guest rooms, stock carts

Cleaned and organized around forty rooms a day between five to eight minutes

Stocking hotel rooms and serving customers

Inspect the rooms to prepare for arriving guests

Clean each room which includes wiping down and disinfecting each bathroom, dusting, changing all sheets and making the beds, vacuuming, filling all the supplies

Reservation Agent at Son’s Island Getaway

07/2022 - 12/2022 (6 months)

Assistant Manager (Food Preparation and Serving Related) at Taco Bell Restaurants

05/2019 - 07/2022 (3 years)

Compile and balance cash receipts at the end of the day or shift. Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.

Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.

Train workers in food preparation, and in service, sanitation, and safety procedures.

Perform various financial activities, such as cash handling, deposit preparation, and payroll.

Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.

Present bills and accept payments.

Assign duties, responsibilities, and work stations to employees in accordance with work requirements.

Resolve customer complaints regarding food service. Supervise and participate in kitchen and dining area cleaning activities. Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets. Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups. EDUCATION

Auguste Escoffier School of Culinary Arts

PRESENT

Associate Degree in Associates of operational managment



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