Melissa Hernandez
Bakersfield, CA *****
ad14m7@r.postjobfree.com
Seeking full-time/part-time employment with opportunities for advancement in a growing company/ industry.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Courier Driver
DoorDash - Bakersfield, CA
December 2019 to Present
Provide efficient and quality courier services. Conducting in professional manner to merchants and customers. Attention to details when handling multiple orders. Ability to time manage when picking up and delivering items, in order to make required deadlines. Proficient when quickly resolving any issues that may arise.
Quality Control Inspector
Hub Set Premiere - Bakersfield, CA
January 2021 to March 2021
Responsible for assuring that all contents of delivered packages are accounted for. In addition to, creating a report of any kind of damage or missing items, creating shipping labels, and completing each package by personally delivering to the recipient, or dropping off at post office, UPS, or FedEx, etc., to be shipped out.
Librarian Assistant
Barstow Library - Barstow, CA
April 2014 to August 2014
Responsibilities
Handled cash transactions, established new library cards, shelved books and materials using the Dewy Decimal system, assisted patrons by locating books and other material. Parent Volunteer
Blanchard Elementary School - Santa Paula, CA
April 2011 to June 2013
Read one on one with the children and evaluated their reading comprehension weekly. Also worked on arts and crafts in a group and individually.
Front Desk Receptionist
Cazares Landscaping - Victorville, CA
February 2006 to August 2009
Scheduled appointments, took messages, filed, invoicing and collections Bank Teller/Customer Service Representative
Wells Fargo Bank - Santa Paula, CA
July 2002 to June 2003
Answered multi-line telephone, took deposits, completed withdrawals, handled confidential information; verified records for accuracy and completeness
Customer Service
Kmart - Santa Paula, CA
September 2001 to April 2002
Assisted customers, made sales, and cashier.
Education
Associate in Early Childhood Education
Barstow Community College - Barstow, CA
August 2011 to June 2019
Computer Office Assistant Certificate in Business
Ventura Community College - Ventura, CA
2010 to 2011
Administrative Assistant Certificate in Business
Ventura Community College - Ventura, CA
2010 to 2010
Multiskilled Medical Assistant in Medical
Ventura Community College - Ventura, CA
2009 to 2009
Skills
• Have worked individually and in groups with children. Assisted teachers in the classroom and on field trips. Have worked with preschool up to third grade children. Appointment making, knowledgeable in medical coding, filing, medical billing, immunizations, personal protection safety, medical terminology, and HIPPA. Proficient in Microsoft Office programs and Quickbooks. 55 words per minute and excellent in 10 key. Detailed oriented and quick to learn new material. (10+ years)
• CPT Coding
• Library Services
• Medical Office Experience
• Medical Scheduling
• Accounts Receivable
• ICD-10
• Childcare
• Teaching
• Medical Records
• ICD-9
• Data Entry
• Spanish
• Customer Service
• Medical Receptionist
• Insurance Verification
• Anatomy Knowledge
• Administrative experience
• Clerical experience
• 10 key calculator
• Office experience
• Sales
• Property management
• Classroom Management
• Special Education
• Phone Etiquette
• Babysitting
• Special needs
• Microsoft Powerpoint
• Leadership
• Sourcing
• Project management
• HR sourcing
• Public speaking
• Microsoft Office
• Cash handling
• Early childhood education
• Classroom experience
• Driving
• Commercial driving
• Epic
• Physiology Knowledge
• Transcription
• Laboratory Experience
• Experience with Children
• English
• Multilingual
• Computer operation
• Time management
• Data collection
• Microsoft Excel
• Warehouse experience
• Supervising experience
• Typing
• Courier
• Communication skills
• Microsoft Outlook
• Microsoft Word
• Writing skills
• Bilingual
• Box truck
Languages
• English - Expert
• Spanish - Fluent
Certifications and Licenses
California Drivers License
October 2019 to July 2024
First Aid and CPR
Present
CDL C
Non-CDL Class C
Assessments
Working with MS Word Documents (Intermediate) — Familiar January 2020
Intermediate Word techniques, including the use of formatting, Track Changes, and Comments. Full results: Familiar
Early Childhood Development — Highly Proficient
January 2020
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Highly Proficient
Receptionist — Proficient
January 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Proficient
Elementary School Classroom Management — Proficient September 2020
Managing behavior in elementary school classrooms
Full results: Proficient
Verbal Communication — Proficient
September 2020
Speaking clearly, correctly, and concisely
Full results: Proficient
Project Timeline Management — Proficient
October 2020
Prioritizing and allocating time to effectively achieve project deliverables Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
October 2020
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Work Style: Reliability — Proficient
September 2020
Tendency to be dependable and come to work
Full results: Proficient
Customer Service Fit — Proficient
September 2020
Measures the traits that are important for success for customer service roles Full results: Proficient
Elementary School Lesson Planning — Familiar
October 2020
Developing lesson plans for elementary-level classrooms that promote learning Full results: Familiar
Customer Focus & Orientation — Highly Proficient
October 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Supervisory skills: Motivating & assessing employees — Highly Proficient December 2020
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Highly Proficient
Customer focus & orientation — Highly Proficient
October 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Work style: Conscientiousness — Proficient
January 2021
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Sales skills — Familiar
January 2021
Influencing and negotiating with customers
Full results: Familiar
Work motivation — Highly Proficient
January 2021
Level of motivation and discipline applied toward work Full results: Highly Proficient
Search engine optimization — Familiar
September 2020
Interpreting online website performance metrics and understanding search engine optimization tactics Full results: Familiar
Written communication — Familiar
January 2021
Best practices for writing, including grammar, style, clarity, and brevity Full results: Familiar
High school classroom management — Highly Proficient January 2021
Minimizing classroom disruption and engaging students Full results: Highly Proficient
Youth program counselor — Highly Proficient
January 2021
Leading, communicating with, and supporting youths Full results: Highly Proficient
Administrative assistant/receptionist — Highly Proficient January 2021
Using basic scheduling and organizational skills in an office setting Full results: Highly Proficient
Attention to detail — Proficient
February 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.