Monica

Jones

Objective

To find a position where I can prove my hardworking ability and contribute to the

growth of the organization.

Abilities

MS Excel, MS Word, Microsoft Outlook, Type 55 wpm, AS400 Platform Software,

Medi-Soft, HBOC/Star/McKesson, Relay Health/E-Premis, HPF, Customer Service,

Answer phones, Invoicing, Payment Processing, Resolution of Order Issues,

Appointment Scheduling, Excellent written and verbal skills with an eye for detail,

HOST, Artiva, E-Tran, E-Cash, Kronos, Concuity, Medi-Tech, SAP and CIS

Experience

06/2022 – 11-2022 Kelly Services - Temp Service Clearwater, FL.

11/2022 – Current TD Synnes Canada - Hired Permanently Largo, FL.

Accountant 1

Assists in the preparation of various account analyses and reconciliations.

Books journal entries including accruals.

Provides financial/analytical support to various departments.

Research issues.

Reviews incoming non-trade vendor invoices for proper classification, manages SharePoint site and workflows.

Requires follow up with Logistics, General Ledger, and FP & A contacts to secure additional data points or clarify existing data points.

Assists in the collection and dissemination of financial information.

Attention to detail, organization, accuracy, and ability to audit incoming claims for specific criteria is critical.

Processor will be pulling large amounts of data from multiple sources and attention to detail is needed to evaluate necessary changes.

Escalates issues noted to management in a timely manner.

Performs additional duties as assigned.

Meets attendance and punctuality standards.

01/2021 – 02/2022 Parallon Business Performance Group Largo, FL.

Underpayment Analyst

• Verify Insurance on patient accounts

• Research the cause of the underpayment

• Place calls to the payer concerning underpayments.

• Change I-Plans if necessary.

07/2021 – 11/2021 Parallon Business Performance Group Largo, FL.

Virtual Registrar

• Took patient registry for the emergency room virtually due to the

pandemic for about 20 or more hospitals.

08/2014 - 01/2021 Parallon Business Performance Group Largo, FL.

Cashiering Team Lead

•Provides introductory and ongoing training and education to staff to ensure that

policies and procedures are followed.

• Performs daily cashiering functions as described in cashiering staff job description

• Assists with staff communication, providing updates, resolving issues, setting goals

and maintaining standards

• Meets with the Manager regularly to effectively communicate and resolve

cashiering issues, set and prioritize goals and improve processes.

• Perform weekly QA of log accuracy using a random sample of cash posting

• Serve as a resource to Cashiers

• Ensure day-end processing occurs

• Assure daily posting of all payments and adjustments

• Assure proper cash posting and balancing to tape totals, deposits and day end

totals

• Supervise research and correction/application of all transactions relating to

unapplied cash

• Supervise research and correction of other cashiering transactions as needed

• Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value

Statement”

10/2013 – 08/2014 Parallon Business Performance Group Largo, FL.

General Cashier

• Open lockbox from Bank of America

• Go through the correspondence

• Post all patient and insurance payments that come through the lockbox

and correspondence

• Post patient credit cards

• Check patients accounts for partial pays and credit balances

• Post adjustments to the patient accounts and request refunds to the

patient accounts

• I-Plan changes

• Post patient money that was upfront money collected for Point of Service

(POS)

05/2007-10/2013 Memorial Hospital of Tampa/Parallon Tampa, FL.

Cash Reconciliation Clerk

• Open lockbox from Bank of America

• Go through the correspondence

• Post all patient and insurance payments that come through the lockbox

and correspondence

• Post patient credit card payments

• Check patients accounts for partial pays and credit balances

• Post adjustments to the patient accounts and refund patient accounts

• Post Electronic Payments (835 files) from the insurance and bank

• Post patient money that was upfront money collected for Point of Service

(POS)

• Scanned EOB’s to be indexed into the HPF Workstation

• Reconciled everything the next day from what was posted the day before

with the reports that printed out overnight and made any corrections that

needed to be made for accounting issues. Created Spreadsheets for

everything to be reconciled precisely.

• Also did end of the month balancing.

09/2006-04/2007 Quest Diagnostics Tampa, FL.

Patient Billing Representative

• Took patient calls concerning their bills

• Assisted patients and insurance companies with information that was

needed or corrected information that needed to be corrected.

01/2006-04/2006 Adecco - Temporary Position Tampa, FL.

Financial Reporting

• Created reports for the year end filing

• Entered customer financial information for enrolling in new programs

08/1996-01/2006 DiMare Fresh Tampa, FL.

Senior Account Receivables/Account Payables /Data Entry

• Entered and invoiced documentation for sale orders

• Solved customer complaint issues

• Resolved lost product order issues for customers

• Resolved issues regarding customer invoices

• Followed up on backlog orders for customers

• Scheduled appointments for truck deliveries on same day orders

• Processed payments for previous orders

Education

10/2014 – 2017 Strayer University Tampa, FL

• No Diploma (Didn’t Finish)

• Bachelor of Business Administration with Concentration in Accounting

02/07 Remington College Tampa, FL.

• Medical Billing and Coding Diploma

• CPT Coding, ICD-9-CM

• Medical Billing Claim Forms

• HCPCS

Externship LoCicero Medical Group Tampa, FL.

• Entered charges from encounter forms.

• Posted both Medicare and private insurance remittances and did Account

Receivables which were following up on unpaid claims

References

Upon Request

3616 Phillips St. Apt. B Tampa, FL. 33619

813-***-****

monica_young_grooms @yahoo.com

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