TD Trudy Dougherty
Holiday, FL ***** 609-***-**** ad14li@r.postjobfree.com
PROFESSIONAL
SUMMARY
Travel Agent with over 20 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Punctual self-starter looking for part time work from home in any field- data entry, typing, etc.
SKILLS Reservations Booking
Travel Planning
Travel Package Documentation
Travel Knowledge
Entry Recording
Accounts Payable and Receivable
Bookkeeping Operations
Customer Relations
WORK HISTORY TRAVEL AGENT 10/2017 to 05/2020
Total Solutions Travel Richmond, VA
Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments. Arranged travel accommodations for groups, couples, executives and special needs clients.
Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness. TRAVEL AGENCY OWNER 09/2001 to 10/2017
Kuller/Class A Travel Princeton, NJ
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions. Trained and motivated employees to perform daily business functions. Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
PRESCHOOL TEACHER 09/1992 to 06/2001
ST Ann.'s School Lawrenceville, NJ
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Educated students in foundational concepts such as shapes, numbers and letters.
Gave one-on-one attention to children while maintaining overall focus on entire group.
Monitored students' academic, social and emotional progress and recorded in individual files.
PRESCHOOL TEACHER 09/1983 to 06/1992
Covenant Nursery School Trenton, NJ
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Educated students in foundational concepts such as shapes, numbers and letters.
Gave one-on-one attention to children while maintaining overall focus on entire group.
Applied play-based strategies to provide diverse approaches to learning. ACCOUNTS PAYABLE CLERK AND SECRETARY TO 03/1972 to 06/1978 CONTROLLER
Pitman Moore Titusville, NJ
Prepared vendor invoices and processed incoming payments. Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Typed monthly, quarterly and annual profit and loss statements and balance sheets.
EDUCATION No Degree Travel Management
Mercer County Community College, Trenton, NJ
Completed professional development in Travel and Tourism and received travel agent certification
No Degree Primary Education
Mercer County Community College, Trenton, NJ
Completed professional development in Primary Education and received certificate to teach Preschool - Grade 2
Bachelor of Arts Elementary Education 05/1971
Rowan University, Glassboro, NJ
Received certification to teach k-8
High School Diploma 06/1967
Trenton Central High School, Trenton, NJ