Michael M. Carrasco
***** ****** **. *** *****, CA 92344
760-***-**** Email: ad14lf@r.postjobfree.com
Summary
Experienced, bilingual, and empowered Certified Chef with a competitive spirit to be the best with proven success in a multitude of culinary cuisines, team leadership, associate development, policy and procedure implementation, written and verbal communication and planning implementation to successfully achieve and surpass desired results.
Professional Accomplishments
Supervising Chef and Specialty Cheese Maker
Drake Family Farms and Creamery: 2010 -Current (12yrs.) Responsible for the successful day to day operation of the business including timely food service, food quality, food safety, scheduling, packaging, testing and temperature monitoring. Responsible for training a diverse and knowledgeable team to achieve desired execution and expectations. In addition, I am a specialist in cheese making.
Started operation from “ground floor” to current
Implemented food safety standards and employee training program including Serv-Safe, Food Borne Pathogens eradication
Drafted current HAACP documents/plan
Scheduling of employees
Maintained ingredient and food supply receipts/orders and required logs
Menu Planning
Managed special events as related to food service Production Customer Service Manager
Orepac Mfg. and Dist. Ontario, CA: 2007-2008
Responsible for providing outstanding customer service and positive customer experience. Served as a bilingual liaison (Spanish) for both the company and customers.
Supervised and oversaw orders and sales for accuracy to high profile customers
Balanced stock and inventory for the west coast warehouse-decreased Inv. Shrink 30%
Implemented training courses for new employees increasing productivity and employee retention
Conducted weekly customer service and team meetings
Professional Development
Graduate International Culinary School at the Arts Institute, Santa Ana, CA
Preventing Discrimination and Sexual Harassment, online course requirement
Preventing Violence in the Workplace, online course requirement
Successful Diversity in the Workplace, online course requirement
Increasing Personal Effectiveness, online course requirement
*References provided upon request