SUMMARY

SKILLS

EXPERIENCE

SHAKIRA

WARREN

ad14kz@r.postjobfree.com

215-***-****

Philadelphia, PA 19139

Being a Lead Cashier Im a Honest and skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Working Home Health Aid I Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.

• Complaint Resolution

• Positive Attitude

• Heavy Lifting

• Flexible Schedule

• Cleaning and Sanitizing

• Cash Handling

• Inventory Stocking

Excellent communication and sales

expertise

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• Flexible

• Works well in a team environment

• Self Motivated

• Proactive

CASHIER TEAM LEAD 08/2021 to Current

Bath & Body Works - King of Prussia, PA

Processed payments for customers quickly and accurately to exceed productivity standards.

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Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.

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• Inventoried stock and placed new orders to maintain supplies for expected demand.

• Answered customer questions and provided store information.

• Helped with purchases and signed customers up for rewards program.

• Processed refunds for worn, damaged and broken merchandise. HOME HEALTH CARE PROVIDER 04/2020 to 12/2021

Mcmanus Assistive Care - Philadelphia, PA

• Maintained clean and well-organized environment for client happiness and safety.

• Helped clients stay happy and healthy by providing mental and emotional support. Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.

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Supervised medication administration, personal hygiene and other activities of daily living.

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Interacted with patients through games and fun activities to boost mood and improve overall memory.

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Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.

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• Planned optimal meals based on established nutritional plans. Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.

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CASHIER 09/2017 to 06/2021

Popeyes Lousiana Kitchen - Philadelphia, PA

EDUCATION AND

TRAINING

Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

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• Wiped down counters and conveyor belt to remove debris and maintain cleanliness. Helped customers find specific products, answered questions and offered product advice.

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• Worked closely with front-end staff to assist customers.

• Accepted cash and credit card payments, issued receipts and provided change. RETAIL SALES ASSOCIATE CASHIER 09/2018 to 05/2019 Forever 21 - King of Prussia, PA

Maintained sales floor by restocking shelves, updating pricing information and managing inventory.

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Explained return and exchange policy to enforce, and accepted merchandise for refunds or replacement with different items.

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• Reported suspicious behavior, incidents and theft to support loss prevention.

• Enforced dressing room rules to prevent vandalism and theft.

• Processed customer purchases and returns via cash and credit card.

• Built relationships with repeat customers to encourage loyalty.

• Helped with purchases and signed customers up for rewards program. Penn Foster Career School - Scranton, PA

Medical Assisting

LANGUAGES English:

Native/ Bilingual

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