*

Eugene Ford

Las Vegas, Nevada *****

951-***-**** ad14ko@r.postjobfree.com

Objective:

To secure a position in a company where my skills and abilities can be beneficial in helping that company achieve its goals. Highlights:

• A+ Certification.

• Dell and IBM Certified.

• Knowledge of WordPerfect, Lotus 123, AS 400, DOS, Qbasic, Predict, Internet, Microsoft Office products, and Paradox.

• Experienced with report writing.

• Performed technical training.

• Commercial Truck Driving training.

Education:

• A+ Certification Riverside, CA

• MCP Riverside, CA

• Class A CDL License Fontana, CA

Work Experience:

• Randstad/CVS Las Vegas, NV

Desktop Support Tech 2021

Perform hands on deskside support. Do break/fix Desktop Support and perform troubleshooting and resolve issues as assigned through the ticketing system. Set up hardware for new users. Lift computer equipment as needed.

• Randstad/CDW Las Vegas, NV

Configuration Tech 2019 to 2021

Perform System Configuration Upgrades, Upload and Deploy Images via (Ghost, VPN and USB Media), Configure Hardware and Software installations, Troubleshoot (Hardware, Software and Connectivity issues). Interact with management and colleagues. Train employees. Read and follow written instructions and requirements. Set-up finished units for inspection.

• Worldwide Tech Services Las Vegas, NV

Field (Support) Specialist 2017 to 2021

Receive and manage work orders. Coordinate and schedule onsite visits. Perform onsite troubleshooting. Perform onsite repair. Interact with technical support as needed. Maintain accurate documentation.

• JB Hunt San Bernardino, CA

Commercial Truck Driver 2015 to 2016

Operate Tractor Trailer combination in the transport of freight locally in a safe manner in accordance to Federal regulations. Inspect the unit to insure proper operating condition. Maneuver vehicle in close and crowded areas. Pick up and deliver cargo.

• CR England Colton, CA

Commercial Truck Driver 2014 to 2015

Operate Tractor Trailer combination in the transport of freight OTR and Eight Western States in a safe manner in accordance to Federal regulations. Inspect the unit to insure proper operating condition. Contact customers to insure on-time delivery and pick-up of freight.

• Reliance Personal Care San Diego, CA

Care Giver 2013 to 2013

Provide quality personal in-home care for clients with disabilities. Duties include cooking, feeding, light cleaning, run errands, repositioning the client as required, provide companionship, maintain the clients hygiene, change catheter, and clean up the client.

• Worldwide Tech Services Riverside, CA

Field (Support) Specialist 2006 to 2013

Receive and manage work orders. Coordinate and schedule onsite visits. Perform onsite troubleshooting. Perform onsite repair. Interact with technical support as needed. Maintain accurate documentation.

• Gene’s Computer Service Riverside, CA

Owner/ Technician/ Trainer 2006 to 2013

Build, configure, and customize personal computer systems. Train clients to use personal computers. Inspect, performed troubleshooting, and tested Personal Computers and Laptop Computers. References:

• Available upon request.

Contact this candidate