Customer Service Delivery Driver
Resume:
Ashley Neves
Abilene, TX *****
*************@*****.***
My objective is to bring a strong skill set to a company in need of top level support. I believe I am a skilled, personable, friendly, and loyal person wanting to get to a career not just a job. Authorized to work in the US for any employer
Work Experience
Delivery Driver
Hunt legacy roadboss - Abilene, TX
November 2023 to Present
• Utilized strong driving skills to safely transport goods and materials to designated locations.
• Managed time effectively to ensure timely delivery of packages and maintain efficient daily routes.
• Handled packages carefully to prevent damage and maintain product integrity.
• Navigated routes efficiently to optimize delivery time and avoid traffic congestion.
• Provided exceptional customer service by assisting with inquiries and resolving issues promptly.
• Performed routine vehicle maintenance to ensure optimal performance and prevent mechanical issues. Cattle Hand
Abilene Livestock Auction - Abilene, TX
May 2023 to Present
Listen and pay attention to make sure all cattle is handled appropriate and put in the right gate. I have gained the trust of my co workers that are on horse back and that is an accomplishment. This job is only on Tuesday’s. If you have any questions please ask me personally. Thank you Pipefitter Helper
AUTOMATIC FIRE PROTECTION - San Angelo, TX
January 2023 to May 2023
I was working in the field moving pipe and got hurt so I have decided to move my career goals elsewhere. Inventory Associate
AutoZone Corporation Retail Autoparts Sales - Abilene, TX June 2022 to January 2023
Making sure all merchandise ordered and up to date on the shelf Printing Labels and doing RESETS on the parts that need to be reset Recalls, Overstock, Outs, and helping team members find parts if they are not in the right spot Reporting to my inventory manager after a project is complete for their approval Manage all safety paperwork, filing and compiling for monthly report CSR Admin
BINSWANGER GLASS, INC - Abilene, TX
August 2021 to June 2022
Answer phones in a professional matter and listen to what the customer is needing. Provide Great customer service. Always
Responding promptly to customer inquiries.
Communicating with customers through various channels. Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Multitasking skills Microsoft Office software Glass LX Software Full Charge Bookkeeper
Instrument Maintenance, Inc - Abilene, TX
January 2021 to July 2021
Daily QuickBooks entries Reconcile bank accounts.
Understand basic accounting of debits and credits. Invoice and deposit daily. Match packing list to bills to make sure merchandise has been received before billing the customer Inventory control
Receptionist/Administrative Assistant
Big Country Collision LLC - Abilene, TX
August 2019 to February 2020
Answer phones and listen to customers' needs and wants CCC ONE software Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail/deliveries Order front office supplies and keep inventory of stock Office Manager/Administrative Assistant
Tapit Fire Protection - Abilene, TX
May 2017 to September 2019
Organizing meetings and managing databases.
Booking transport and accommodation.
Organizing company events or conferences.
Ordering stationery and furniture.
Dealing with correspondence, complaints and queries. Preparing letters, presentations and reports.
Manage safety paperwork on the weekly hard hat safety meetings and making sure our safety cost is watched and kept in order.
Office Manager/Property Management
Bontke Brothers Construction Co Inc - Abilene, TX
November 2012 to May 2017
Ensure that all items are invoiced and paid on time Manage contract and price negotiations with office vendors, service providers and office lease Manage office G&A budget, ensure accurate and timely reporting Provide general support to visitors
Assist in the onboarding process for new hires
Address employees' queries regarding office management issues (e.g., stationery, Hardware and travel arrangements)
Liaise with facility management vendors, including cleaning, catering and security services Education
72 hrs of transferable college hours in Science
Odessa College - Odessa, TX
August 2002 to May 2006
Monahans High School
2002
Skills
• Human Resources Dept./Payroll/AIA Certificates/Notary 12-22
• Property Management
• Accounts Payable (10+ years)
• Account Reconciliation
• Facilities Management (5 years)
• Microsoft Office/Excel/Word/Mail
• Excellent Quickbooks skills (10+ years)
• Schedule and Time Management
• Debits & Credits
• Quick learner with software skills
• Excellent Customer Service/Can partially understand and speak Spanish (10+ years)
• Bank Reconciliation (10+ years)
• Office Management (7 years)
• Office Administration
Languages
• English - Expert
• Spanish - Intermediate
Certifications and Licenses
Driver's License
January 2020 to January 2026
DL #12506891. Good driving record
Assessments
Basic maintenance and repair — Proficient
September 2023
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Administrative assistant/receptionist — Proficient December 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Delivery driver — Proficient
June 2023
Interpreting instructions or signs and solving problems Full results: Proficient
Customer focus & orientation — Proficient
February 2023
Responding to customer situations with sensitivity Full results: Proficient
Sales skills — Proficient
September 2021
Influencing and negotiating with customers
Full results: Proficient
Attention to detail — Proficient
December 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Sales skills — Proficient
August 2020
Influencing and negotiating with customers
Full results: Proficient
Customer service — Proficient
February 2021
Identifying and resolving common customer issues
Full results: Proficient
Work motivation — Proficient
September 2020
Level of motivation and discipline applied toward work Full results: Proficient
Work style: Reliability — Proficient
June 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Inside sales — Proficient
June 2023
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
If you have any questions please call or email me. Thanks a bunch.
Contact this candidate