Customer Service Representative
Resume:
Ashley Garduno
Costa Mesa, CA 92626
ad14iw@r.postjobfree.com
CAREER OBJECTIVE A challenging and responsible position in which I am able to work hard, constantly learn new things and grow with the company.
WORK EXPERIENCE Costa Mesa, May 2023
Patient Service Representative at California Rehab
● Contacting incoming leads
● Contact current clients
● Send out quotes
● Scanning and filing
● Maintenance and Job scheduling
● Customer Service
Mission Viejo, CA April 2019-May 2023
Office Manager at Southland Physical Therapy
● Manage 10 employees, conduct reviews, write ups, etc
● Manage and update all reporting, metrics, etc.
● Maintain the facility and supplies
● Billing corrections, collections
● Credentialing
● Insurance authorizations, benefit verification and explanation
● Provide excellent customer service in person and on the phone Mission Viejo, CA January 2018-April 2019
Front Office Administrator at Southland Physical Therapy
● Customer service
● Scheduling
● Insurance verifications/authorizations
● Medical Terminology-ICD-10 Codes, CPT, etc
● Working with EMR programing
Huntington Beach, CA
Administrative Assistant at Inkjet Supplier August 2016-January 2018
● Placing orders/researching product
● Posting product/editing and updating
● Customer tickets/customer service
Irvine, CA
HAO property manager at Tritz Professional Management Services July 2012-April 2016
● Prepare and run monthly meetings and conduct monthly property walks all
● Deal with violations/legal notices, repairs, getting bids, overall maintaining multiple properties
● Deal with all homeowners, vendors, heavy phone calls, etc.
● Budgets, quotes, data collection
● Customer service
INTERESTS Caring for and interacting with others, pushing myself to do my best, being successful and continually learning new things every day, customer service, moving up, helping/cleaning the environment, working with children, being a mother. This year I received my certificate in Medical Coding and Billing. I really enjoy the medical field and learning more and more medical terminology. REFERENCES
Tori Blanchart
Southland PT Director
25565 Jeronimo Rd
Costa Mesa, CA
Mitchel Anderson
Personal Reference
1 Witherspoon
Irvine, CA
Aubree Bynum
Personal Reference
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