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Customer Service Culinary Arts

Location:
Phoenix, AZ
Salary:
open
Posted:
December 20, 2023

Contact this candidate

Resume:

James Irvin

Phone: 602-***-****

Email: ad14ib@r.postjobfree.com

Professional chef and culinary manager looking for either FOH or BOH opportunity. Where I can utilize my past and present culinary, management, and education skills and knowledge to provide leadership to the staff for providing quality food and service. Provide outstanding customer service in a fun atmosphere for both staff and guest. Excels in working with people, creating a positive and safe environment. Develop strategies and take responsibility for problem solving and successful implementation of organizational plans and goals. Willing to relocate for the right opportunity.

RELEVANT SKILLS & EDUCATION

• Leadership & Team Building • General Management Experience

• Relationship Management & Building • Coordinating & Communication

• Professional Chef • Training, Coaching, Mentoring

• Developing Policies and Procedures • Property Safety Programs

• Independent Working ability & team player • Marketing & Customer Service

EDUCATION

Loyola Marymount University, Los Angeles, CA University of Southern California (USC)

Master’s Business Administration (MBA) Bachelor of Science General Studies Education

Le Cordon Bleu College of Culinary Arts CPR Certified

Associate of Arts Hospitality and Culinary Arts ServSafe Management Certificate

PROFESSIONAL EXPERIENCE

Yellowstone Club and Resort, Big Sky, MT July 2023- Present

Sous Chef

• BOH staff management and training, and customer service

• Meal prep, cooking, presentation, and menu planning

• Inventory and food cost control

• Preparation and completion of banquet event orders

Village Racquet & Health Club, Scottsdale, AZ Oct. 2022- July 2023

Veranda Café Manager and Head Chef

• FOH & BOH management and customer service

• Meal prep, cooking, presentation, and menu planning

• Inventory, food cost control, and product ordering

• Hiring, Scheduling, payroll, and staff development

Proverb Wellness LLC, Scottsdale, AZ August 2019–Present

Managing Partner

• Mentoring, private one-on-one, and small group coaching and teaching for sports

development, fitness, and nutrition/supplementation

• Private chef meal planning, prep, and service

• Develop and implement organizational goals, procedures, and policies with an

emphasis on athletics, recreation, and nutrition.

• Create and administer classes and content about health and wellness,

supplementation, cooking techniques, and menu building/recipes/diet plans.

Sabis International School / Desert Pointe Academy, Peoria, AZ August 2014–July 2019

Assistant Athletic Director / Instructor / Coach

• Classroom and athletic event implementation, administration, and coordination

• Create and establish policies and procedures

• Develop and implement interactive and traditional lesson plans

• Prepare reports and meet with staff and parents to discuss student/athlete progress

M Culinary Concepts, Phoenix, AZ Jan. 2013- July 2014

Lead Catering & Banquet Chef

• Develop strategies for meal prep and service at remote customer locations.

• Manage team to implement proper banquet event orders

• Manage a team for preparing and packaging various customers catering orders.

• Supervise and ensure meal quality and ServSafe rules and health codes.

Scottsdale Plaza Resort, Scottsdale, AZ Feb. 2012 – Dec. 2013

Line Cook & Catering Chef

• Line meal prep, cooking, and plating presentation

• Banquet and catering meal prep and cooking

• Exceed company standards and recipe implementation

Kumiva Group LLC, Pasadena, CA March 2007–Jan 2012

Property Management and Sales Consulting

• Worked with management to develop marketing, communication, and client satisfaction strategies.

• Insure tenant conformity with landlord contract and all local government agency compliance.

• Develop marketing and sales strategies and identify potential clients.

Fifth Network, Inc., New York, NY Feb. 2003–Feb. 2007

V P Operations Manager

• Prepare and allocate budgets. Research and identify new opportunities.

• Direct the strategic planning implementation and direction of operations with accountability of budget

management, performance, and performance improvement, within the scope of the objectives, goals, and

organizational strategies.

• Set performance goals and attain them through team direction and management.

Arizona Corporation Commission, Phoenix, AZ Jan. 1997–Jan. 2003

Chairman /Commissioner

• Set State policy regarding public utilities (gas, electric, and water companies).

• Establish conservation policies regarding water development to meet future state growth projections.

• Direct commission staff to meet elected commissioner’s policies and objectives.

• Other duties include directing various departments within the scope of the ACC Constitutional authority.

OTHER ACTIVITIES & EXPERIENCE

Private and banquet chef

Outdoor activities include hunting, fishing, camping, snow skiing, kayaking, and mountain biking.

Certified athletic official, presiding over athletic contest from high school to the professional level.



Contact this candidate