Lauren Solomon
Stafford, TX *****
**.***********@*****.***
Work Experience
Server
Texas Roadhouse - Richmond, TX
January 2023 to Present
• provided legendary service
• Using the POS system effectively
• Complying with responsible alcohol service guidelines, including serving guests responsibly
• Cash handling
• Exhibiting teamwork
Server/Bartender
The pub fountain - Stafford, TX
March 2023 to October 2023
• Welcoming customers, reading and listening to people to determine beverage/food preferences, making recommendations, and taking drink/food orders.
• Checking identification to ensure customers are the legal age to purchase alcohol.
• Taking inventory and ordering supplies to ensure bar and tables are well-stocked.
• Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register.
• Maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment
• Deal with complaints or problems with a positive attitude Sales Ambassador, cashier manager, bookkeeper deli clerk Sprouts Farmers Market, HEB - Sugar Land, TX
November 2015 to April 2023
• manage department
• push sales with certain product of the week
• keep track of how much product is being used and staying within budget
• make schedule
• trained in every department in all departments of a grocery store
• keep track of safe money for the store
• money handling between customers and in the office counting tills
• document every count of money that was handled
• open store
• manage a group of people while at work and off of work
• prep food
• keep kitchen and area clean
• customer oriented
• computer skills: cashier/ register, ordering and processing in different departments
• train onboarding new hires and keep track of their onboarding process Front Office Assistant
Sterling Ridge Orthopaedics and Sports Medicine - Houston, TX May 2021 to December 2022
• Front Office Scheduler/Receptionist's main responsibility is maintaining excellent customer service while managing front desk operations; making patient appointments, gathering patient information, handling insurance documentation, and collecting payments
•
Greets patients and visitors in a prompt, courteous, and helpful manner and provides necessary instructions/directions
•
Works closely with care team to assure smooth patient flow and cut down wait time
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Collects time of service payments and advises patient of account balance at time of check in
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Accurately maintains patient chart components, including patient demographics to assist care team in identifying specific patient populations and language
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Answers telephone, schedules appointments, and assists caller
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Performs other duties as assigned by the Front Office Manager Warehouse Worker/Driver
Amazon DSP - Houston, TX
February 2020 to April 2022
• to do list beginning and end of route
• organize package bens
• operate company phone/gps
• make phone calls to customers/ delivery support
• solve problem
• create solutions when having trouble delivering package
• morning meeting
• keep up with a delivery scores
• manage to work by myself
• know how to time manage
0ctober 2021-july 2022 (warehouse stower leader)
• meeting number goals
• stand up meeting
• help coworkers meet goals and help become the best they can be.
• collect empty tots and help keep people areas clean
• communicate with other departments when needing help
• shift leader
• train new hires
• assist manager
• fill daily reports at end of shift
Education
Associate’s in Healthcare Administration
Houston Community College - Stafford, TX
August 2019 to May 2020
Associate’s in Health Science
Wharton County Junior College - Sugar Land, TX
August 2017 to May 2019
Skills
• Order Picking
• Food Service
• Employee Orientation
• Bookkeeping
• Shift Management
• Food Preparation
• Computer Skills
• Office Management
• Packaging
• Administrative Experience
• Cleaning Experience
• Cashiering
• Food Safety
• Payroll
• Menu Planning
• Catering
• POS
• Host/Hostess
• Communication, listening and speaking
• Communication, listening and speaking.
• Work well with Team and independent
• Ability to work with basic and complicated computer/ technical literacy: Microsoft word, PowerPoint, email, google doc and slides, spreadsheet, PC, website, companies computer software
• Adapt well with change Strong work values: Honesty, self confidence, positive attitude, self motivation, leadership.
Certifications and Licenses
Driver's License
TABC Certified
Food Handler Certification