Diane Lockwood
Endicott, NY
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SUMMARY
Customer service and medical office professional seeks part-time job opportunities. Solid skills in word processing, spreadsheets and using financial software. Successful as a Team Leader and serving customers one-on-one. Willing to learn new skills and procedures. CUSTOMER SERVICE SKILLS
Looked up financial accounts of customers and provided them information about transactions and balances.
Answered a suicide prevention hotline and provided emotional support to individuals.
Called non-profit organizations and entered all their information into the database. ACCOUNTING/ADMNISTRATIVE SKILLS
Calculated the company payroll and dispersed checks to employees.
Prepared accounts receivable invoices accounts that were delinquent.
Issued invoices and handled accounts payable files.
Compiled and analyzed financial information to prepare entries to accounts, such as general ledger accounts and documenting business transactions. COMPUTER SKILLS
Proficient in Microsoft Word. Excel, Outlook, and PowerPoint.
Can type 45 wpm.
WORK HISTORY
CUSTOMER SERVICE REP NYS Dept. of Health, Albany, NY Jan. 2014 – Nov. 2014 TELEPHONE OPERATOR Family & Children’s Service, Albany, NY Jan. 2010 – April 2011 RECEPTIONIST Stafkings, Binghamton, NY 2006 – 2007 ADMINISTRATIVE ASST. Eastern Temporaries, Binghamton, NY 2005 – 2006 ACCOUNTING ASST. Willow Run Foods, Binghamton, NY Sept. 2003 – Aug. 2005 ACCOUNTING & ADMIN. ASST. Coca-Cola Bottling, Binghamton, NY June 2001 – Nov. 2001 ADMINISTRATIVE ASST. GB International, Endicott, NY 2000 – 2001 LICNSED COLLECTOR NCI, Endicott, NY 1997 -2000
EDUCATION
Marketing & Management classes SUNY-Broome, Binghamton, NY