Doricasi Bagarwa

Irving, Tx ***** • ad14dg@r.postjobfree.com • 773-***-****

SKILLS

•Bilingual: English and Swahili

•Content moderation

•Risk & Compliance

•Trust & Safety

•Problem Solver

•Terms of Service

•Time Manager

•Empathetic/Comforter

•Customer Experience

•Organizer

•Excellent Listener and Learner

•Knowledgeable in Computer Software and Properties

WORK EXPERIENCE

Associate Banker

JPMorgan Chase - Chicago, Illinois

March. 2022 to current.

●I play a critical role in our branches by being at the forefront of delivering exceptional customer experiences

●Authenticate, validate and confirm Customer identity.

●Helping customers with everyday transactions

●Forming long-lasting, meaningful relationships with our clients.

●Managed and balanced drawer of approx $25,000 per shift.

Payroll manager

Valve Software Corporation – Dallas, TX Dec. 2018 to Apr. 2020

•Printed payroll checks and labels; reviewed them for accuracy

•Prepared envelopes and verified mailing addresses

•Ensured payroll checks were mailed on time

Security Officer

Signal 88 Security– Dallas, TX May 2018 to Nov. 2018

•Observed designated area for suspicious activity

•Followed procedures to report incidents

Security Officer

U.S. Security Associates – Dallas, TX Jan. 2018- May 2018

•Responsible for the safety and security of assigned facilities

•Reported suspicious, unsafe, or criminal acts at or near assigned posts

Cashier

McDonalds – Dallas, TX Nov. 2016 to Feb. 2017

•Answered customers questions about menu options

•Processed cash and debit/credit card transactions

•Helped co-workers in other roles when needed

•Managed and balanced drawer of approx. $5000 per shift

Cashier

Braums Ice Cream and Dairy Store – Dallas, TX Mar. 2016 to Oct. 2016

•Greeted customers as they arrived

•Listened closely while taking customers’ orders

•Ensured customers received what was asked for and offered further assistance

•Managed and balanced drawer of approx. $4500 per shift

EDUCATION & CERTIFICATES

BankWork$ Financial Careers Training Program Graduate Mar. 2022

Association House of Chicago – Chicago, IL

Universal Banker Certificate Feb. 2022

American Bankers Association

High School Diploma

Berkner High School - Dallas, TX

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