JUNE TAING

** ********* *****, ******, ** *****

603-***-**** www.linkedin.com/in/junetaing ad14ck@r.postjobfree.com SOCIAL SUPPORT PROFESSIONAL COMMUNITY HEALTH WORKER FAMILY SUPPORT WORKER

SUMMARY

Bilingual and Bicultural (Khmer) Community Health Worker bridging the gap between individuals, families, providers, and community resources; builds professional connections, highly organized and efficient; adheres to standard protocols and procedures; delivers timely and relevant services, assessments and documentation.

PROFESSIONAL EXPERIENCE

Community Health Worker 2016 - present

Care Transition Intervention Coach, CHW at Lowell General Hospital, Lowell, MA

● Bilingual and Bicultural (Khmer) CHW helping patients navigate and access community services and resources, and adopt healthy behaviors

● Patient advocate and liaison between internal and external providers, responsible for integrating complex services and identifying gaps and challenges in care and communication

● Meet patients at home, ED, doctor’s office, and hospital to introduce relevant and eligible program and services

● Provide culturally sensitive services (including Khmer interpretation services) to patients from different Asian cultures

● Coordinate with team members to provide resources for identified areas of support, including youth, family planning, pregnancy and nutritional services and programs

● Assist patient after discharge to maintain follow-up appointments, refill prescriptions, and other services identified

● Help patients applications with Medical Assistance, Housing, and SNAP (Supplemental Nutrition Assistance Program) applications

Interpreter / Receptionist 2014 - 2016

Metta Health Center / Lowell Community Health Center, Lowell, MA

● Cross-cultural interpreter for Medical Providers and Psychiatrists in Khmer

● Welcomed patients in a friendly, courteous manner; answered and directed incoming calls to appropriate staff member or destination

● Registered new patients and updated demographic information for established patients

● Verified insurance coverage as applicable based on insurance carrier protocols Family Support Worker 2000 - 2012

Casey Family Services, Lowell, MA

● Recognized by supervisor and staff for high motivation and initiative in carrying out multiple tasks and projects with minimal guidance and supervision

● Worked directly with foster parents, birth parents and children to provide behavior management and parenting training, in collaboration with a social worker

● Provided case management and crisis intervention services to 100 participants monthly

● Provided support, advocacy, and translation services to Cambodian adults

● Facilitated a Cambodian Support Group for over 8 years; facilitated a Cambodian Parenting Group and Nurturing Parenting Program

● Provided individual and group therapy to adolescent girls with emotional and behavioral issues by co-facilitating a Girls' Support Group

PROFESSIONAL DEVELOPMENT

● Comprehensive Outreach Education

Training

● MAPP Training

● Adoption Competency Mini-Series

● Lifelong Families model

● Suicide Prevention

● Mental Health Training

● Caring for Caregiver Training

● Conflict Resolution Training

● Individual Service Planning training

● Motivational Interview

● Diversity Training

● Homebuilders Model

● The Nurturing Parenting

● Wellness Coach Whole Health &

Resiliency Training (NAAPIMHA)

● Bridging the Gap Interpreter Training

EDUCATION

Eliot Church Lay Pastor Training, Lowell, MA

Commissioned as Lay Pastor for Eliot Church, September 2021 Rivier University, Nashua, NH

Bachelor of Arts in Human Development, Minor in Social Work, May 2014 Training Unlimited, Lowell, MA

Medical Administrative Assistant Diploma, 2014

MEDICAL SKILLS

● Proficient in using Medisoft, a medical administrative software application

● Medical Terminology

● Recording Patient Information

● Scheduling Appointment Procedures

● Diagnoses Filing Insurance Claims

● Billing Patients Case Information Requirements

● Recording Payments Transmit Electronic Media Claims

● Medical Office Database Auditing Insurance Claim Forms COMPUTER SKILLS

Trained in MS Word, MS Excel, MS PowerPoint, MS Access, MS Outlook, QuickBooks, eClinicalWorks database, Fallon Trucare

VOLUNTEER EXPERIENCE

● Chair of National Cambodian Presbyterian Council, 2007-2010

Contact this candidate