EJ ERROL JEFFERSON

SR

ad14b5@r.postjobfree.com 504-***-**** Houston, Texas 77084

PROFESSIONAL

SUMMARY

Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Motivated Sales Associate with 25+ years of experience smoothly running stores and coaching employees. Focused on increasing efficiency while reducing costs by implementing useful procedures and tight controls. Resourceful and forward-thinking with hard-working and dedicated mindset.

SKILLS Supplier Monitoring

Records Organization and

Management

Team Meetings

Business Leadership

Safety and Security

Enforcement

Staff Management

Retail Effectiveness

Sales Promotion

Hiring and Onboarding

Problem-Solving Strengths

Guest Relations

WORK HISTORY Retail Store Manager MyFitnessStore.com - Houston, 10/2021 - 01/2023 TX

Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Optimized store displays and appearance via strategic merchandising.

Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences. Managed store organization, maintenance, and purchasing functions.

Completed routine store inventories.

Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers. Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs. Submitted orders for new inventory.

Trained team members in successful strategies to meet operational Licensed Adjuster All Lines Texas

and sales targets.

Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Sales Representative Fitness Expo Inc - Metairie, LA 06/1995 - 03/2021 Managed customer accounts to secure customer satisfaction and repeat business.

Trained and mentored new sales representatives.

Retained excellent client satisfaction ratings through outstanding service delivery.

Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations. Used customer insights to develop innovative sales strategies to increase sales.

Met with existing customers and prospects to discuss business needs and recommend optimal solutions.

Negotiated contracts with clients and developed relationships with key personnel.

Developed and delivered engaging sales presentations to convey product benefits.

Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Built relationships with customers and community to promote long term business growth.

Set and achieved company defined sales goals.

Informed customers of promotions to increase sales productivity and volume.

EDUCATION University of New Orleans, New Orleans, LA No Degree: Finance

Texas Claims Adjuster Academy, Houston, TX 06/2023 Licensed Claims Adjuster: Insurance

CERTIFICATIONS Licensed Claims Adjuster - [New]

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