Customer Service Credit Card
Resume:
Laqueena Louden
ad14b0@r.postjobfree.com
Objective To obtain a position where I can use my skills and abilities in a progressive and challenging environment
Skills & Abilities ● Excellent oral and written communication skills
● Excellent customer service skills
● Proficient in Microsoft Office Suite
● Ability to learn new things and adapt to new environments rapidly Experience 06/2023 – Present
Lead Cook, Dairy Queen
Provide friendly and timely food and drinks service.
Handle all cash and credit card transactions.
Perform workplace cleaning and maintenance tasks.
Take all orders and package orders before giving them to the customer.
09/2021 – 09/2023
Cashier, Raising Canes
Provide friendly and timely food and drinks service.
Handle all cash and credit card transactions.
Perform workplace cleaning and maintenance tasks.
Take all orders and package orders before giving them to the customer.
06/2020 - 08/2021
Manager, Zalats Pizza
Responsible for setting up teamwork and dedication among the employees.
Responsible for scheduling the work shift among employees, ordering, and conducting inventory of food supplies.
Ensure that safety codes and security policy are being maintained.
Responsible for recruiting, interviewing, and hiring Team Members 03/2019 – 06/2020
Leasing Consultant, Westwood Apts.
Taking guest cards, touring prospects, securing new leases and renewals.
Pre-Checklist for Applicants, Screening, Quotes, preparing model daily.
Receiving and entering resident work orders, general office duties.
Updating market survey, utilizing my customer service experience to ensure residents and prospects receive the best service. 2
08/2017 – 02/2019
Cashier, McDonalds
Provide friendly and timely food and drinks service.
Handle all cash and credit card transactions.
Perform workplace cleaning and maintenance tasks.
Take all orders and package orders before giving them to the customer.
09/2015 – 02/2016
Manager, Pizza Hut
Responsible for setting up teamwork and dedication among the employees.
Responsible for scheduling the work shift among employees, ordering, and conducting inventory of food supplies.
Ensure that safety codes and security policy are being maintained.
Responsible for recruiting, interviewing, and hiring Team Members 08/2008 – 07/2015
Manager, Little Caesars
Ensure customers are served correct, complete orders.
Recruit, hire, train and evaluate colleagues.
Prepare and ensure that all colleagues prepare consistent, high-quality products.
Perform labor scheduling, food ordering, and product projections accurately and maintain restaurant equipment.
03/1999 – 10/2007
Security Guard, Wyland
Patrol premises regularly to maintain order and establish presence.
Monitor and authorize entrance of vehicles or people in the property.
Check surveillance cameras periodically to identify disruptions or unlawful acts.
Submit reports of daily surveillance activity and important occurrences Education El Centro College- Food Service Manager 1999 G.E.D.- FD Roosevelt High School 1997
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