Customer Service Representative
Resume:
Jean Hatfield
Customer Service Representative in retail or Hotels
Falmouth, MA 02540
ad148s@r.postjobfree.com
Detail oriented,organized,profissant in meeting customers needs. Authorized to work in the US for any employer
Work Experience
Retail Associate
T.J. Maxx - Falmouth, MA
May 2003 to May 2013
• Assisted customers in fitting room and on sales floor. Worked on register Retail Associate
Medical Assistant
I worked in the Medical field for many years as a Medical/Clinical assistant. 1974-1999
My experience includes working in hospitals and clinics as well as Dr.s offices. I also bring many years as a Customer service Representative in retail settings Education
High school or equivalent in General and business
Falmouth High School - Falmouth, MA
September 1970 to June 1974
High school or equivalent
Skills
• Organizational Skills (10+ years)
• Detail Oriented,Multitasked,Profissant in meeting customers needs (10+ years)
• Retail sales
• POS
• Cash handling
• Experience in health care as well as retail (10+ years)
• Time management
• EMR systems
• Documentation review
• Medical Records
• Patient Care
• Medical Terminology
• Medical office experience
• Medical scheduling
• Vital Signs
• Laboratory Experience
• Hospital Experience
• Auditing
Assessments
Customer focus & orientation — Proficient
November 2021
Responding to customer situations with sensitivity Full results: Proficient
Medical terminology — Proficient
February 2022
Understanding and using medical terminology
Full results: Proficient
Sales skills — Proficient
February 2022
Influencing and negotiating with customers
Full results: Proficient
Customer service — Completed
February 2022
Identifying and resolving common customer issues
Full results: Completed
Attention to detail — Proficient
February 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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