Kalaya Leach

Aurora, CO *****

ad146x@r.postjobfree.com

+1-303-***-****

Excel in both team environments and alone. Proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with callers Work Experience

Return Processor

Xero Shoes - Denver, CO

Present

Process customers returned orders or process a replacement pair of shoes Emergency Services Coordinator

Denver Rescue Mission - Denver, CO

October 2021 to February 2022

Coordinator for men at a homeless shelter

Quality Assurance

Boulder Brands Inc - Denver, CO

January 2018 to June 2019

• Compile data on quality issues and vulnerabilities

• Report findings with suggestions for improvement

• Work with off-site teams to complete timely tests

• Facilitate smooth product releases

• Computer work for lab

• Run hourly tests for accurate product weight for shipping Production Worker

Elwood Staffing - Arvada, CO

August 2017 to December 2017

• Complete product assembly according to standardized procedures

• Set up & operate production equipment to fulfil daily work orders

• Volunteer to take on additional shifts during peak periods to keep projects in alignment with tight deadlines

• Build and package products to complete daily work orders and exceed production goals Deli Clerk

Wal-Mart - Denver, CO

August 2015 to January 2016

• Place large and/or specialized orders

• Provide samples and recommendations

• Receive new inventory & rotate stock

• Customer service

• Prepare orders

Customer Service Representative

Shield HealthCare Inc - Aurora, CO

February 2015 to April 2015

• Review customer data to assess current issues and determine potential solutions

• Assist customers with facilitation services, determine service needs, and accurately input orders into electronic systems

• Address customer service inquiries quickly and accurately Education

High School Diploma

Colorado State High School - Denver, CO

Skills

• Warehouse experience

• Cleaning Experience

• Packaging

• Kitchen Experience

• Call Center (1 year)

• Food Safety

• Outstanding cleanliness

• Food Service

• Food Preparation

• Proficient with office equipment

• Safe food handling & preparation

• Materials Handling

• Excellent multitasker

• Quality Assurance

• Food Production

• Assembly

• Customer service

• Sanitation & safety standards

• Manufacturing

• Microsoft Word

• Forklift

• Cooking

• Laboratory Experience

• Quality control & assurance

• Effective verbal & written communication

Certifications and Licenses

Driver's License

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