Customer Service Sales Associate

Terri L. Gilmore

*** ***** **, ********* ** ***52

Home: 312-***-**** - ******@*********.***

Summary

Currently looking for Customer Service/Sales Associate positions.

Ability to handle multiple responsibilities simultaneously while providing exceptional customer service.

Reliable and friendly quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience.

Highlights

Inventory control procedure

Organized

Time management

Detail-oriented

Excellent multi-tasker

Strong communication skills

Active listening skills

Sharp problem solver

Courteous demeanor

Energetic work attitude

Accomplishments

Customer Assistance

Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.

Customer Service

Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Experience

Market by Macys-McDonough Ga- Sales Associate 2021-2023

Greet and Service customers with purchases at register. Search and send orders to customers via phone, walk ins. Open and sort clothing from back of house on truck day. Recover store at the end of the day. Open and close registers.

Account Technician

May 2008 to June 11, 2021

Allianz Global Risk Specialty Insurance McDonough Ga

Process and service internal and external customers. Promptly responding to general inquiries from members, staff, and clients via mail, e-mail and fax. Worked as a team member performing duties, product assistance and managed quality communication, customer support and product representation for each client.

Education

Associate of Arts : Business Administration

Harold Washington College Chicago, IL, US

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