Operations/Account Manager/Director

NAFI KHALED

**** ********* **** *****-**********, Georgia 30078

**********@*****.*** 954-***-****

EXPERIENCE

SEPTEMBER 2015 – MARCH 2017

GENERAL MANAGER, FARMSTORE #108 D/B/A TAHAAN INC

• Operated a high-volume double-drive-thru neighborhood mini market that under a parent franchise.

• Hired and trained employees in accordance with the regulations promulgated by the parent franchise; devised and implemented methods to increase sales; and reviewed and tracked inventory, resources, and revenue.

DECEMBER 2016 – DECEMBER 2018

OPERATIONS MANAGER, NASHRAH INC

• Managed and supervised a portfolio of real estate properties and high-revenue businesses, including a Goodwill.

• Implemented budgets; evaluated business performance; participated in the due diligence and acquisition of properties; and administered daily operation tasks, including communicating with executive directors and employees.

• Increased value of company portfolio by 300+%.

DECEMBER 2021 – JULY 2023

CONSULTANT/ACCOUNT MANAGER, BROKER HOUSE INSURANCE

• Managed and supervised complex financial cases for important clients interested in life insurance.

• Participated in prospecting clients, including tailoring policies to the specific needs of clients, and closed sales.

• Primarily dealt with policies focused on the cash value of high net-worth individuals.

• Established and fostered relationships with insurance carriers and clientele. DECEMBER 2018 – CURRENT

CONSULTANT/CHIEF OPERATING OFFICER LIFE INSURANCE

SIMPLIFIED

• Started as consultant and then promoted to Chief Operating Officer, where I oversaw high volume brokerages business operations.

• Ensured efficient operational and financial procedures.

• Designed and implemented operation strategies, plans and procedures, and oversaw the sales cycle of employees and accounts of clients. The design and implementation of my proposed new process led to a revenue increase of 30% in the first year, which has only continued to grow.

2

EDUCATION

MAY 2014

FLORIDA INTERNATIONAL UNIVERSITY

B.S. IN BIOLOGICAL SCIENCES AND B.A. IN PSYCHOLOGY GPA 3.5

SKILLS

• Communication

• Organization

• Problem Solving

• Leadership

• Business development

• Adaptability

• Decision Making

• Self-motivation

• Optimism

• Quick learner

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