Lorenzo Blake

Emanuel Lorenzo Blake - ** Burnham Street, Hartford, CT 06112 - 860-***-**** - lorenzo_blake@ yahoo.com

Highly collaborative, self-starting leader with ability to use familiarity and commonality to forge bonds and garner support for issues important to the community. Motivate co-workers of all ages to engage the public and invigorate their passion for a cause. Conscientious in providing service that demonstrates a thorough understanding of the options that are available while being precise in interpreting and empathetic to the need. Recognized for performance in defining strategies and leading teams.

SKILLSET

Microsoft Applications: Word, Outlook, PowerPoint, Excel, Access

EXPERIENCE

Lyft Hartford, CT 2017 - Present

Ride-share driver

- Livery vehicle service for general public using the Lyft app.

- Pick-up and drop-off of passengers in Connecticut, Massachusetts, New Jersey, New York and Rhode Island.

Local 1199 Hartford, CT 2016 - 2017

Community organizer

- Coordinator for Connecticut, and Rhode Island areas in the Fight for $15 and an Union camp.

- Recruit and train fast food worker to organize in an attempt to get a $15.00/hr pay rate and form a union.

- Planned and participated in demonstrations and worker strikes in Hartford, CT and Providence, RI.

Hayco Construction LLC. Hartford, CT 2011 - 2015

Subcontractor Apprentice

- Supports subcontractor in siding, roofing, windows, doors, gutters, garage doors construction and repairs.

- Read and interpret plans, instructions, and specifications to determine work activities.

- Position, join, align, and seal structural components, such as drywall sections and pipes.

- Facilitate alignment, movement, and adjustment of machinery, equipment, and materials.

- Cooperative completion of remodels, repairs, drywall, hardwood floor and cabinet installation.

Alpine Access Hartford, CT 2010 - 2011

Customer Service Representative / Escalations Agent

- Telecommuting position providing third party customer service for organization such as AARP, Sprint and Xbox clients.

- Answered over 100 daily incoming calls, resolved issues pertaining to billing, payments, and technical issues.

- Defused escalated calls and resolved customer’s issue that were beyond the capacity of 1st and 2nd level CSR's.

- Processed payments and creating payment arrangement at client’s requests.

- Participated in ongoing product and service training requirements.

Murphy Security New Britain, CT 2008 - 2010

Security Officer / Alternate Supervisor

- Conducted security tours of Mount Sinai hospital facility and parking lots and escorting staff when needed.

- Assisted staff to calm or restrain patients who had uncooperative or threatening.

- Shift Supervisor of seven person team, record daily time line for shift, compiled teams hours for payroll .

ACHIEVEMENTS

- Held position of Commissioner on Hartford, CT's Civilian Police Review Board since 2019; and Secretary since 2021

- Recipient of SERC 2012 Parental Involvement Recognition Award

- Certificate of Completion People Empowering People (PEP) leadership program in the Spring of 2012

- People Empowering People (PEP) Ambassador for the town of Avon.

Engaged in the Sheff Movement monthly meetings and became Parent representative on their Board.

Participated in: National Coalition on School Diversity Conference in Washington D.C - 2012

The Building ONE America's National Leadership Training in Phoenixville, PA - 2012

One Nation Indivisible Conference in Omaha, NE - 2012

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