Latifah Dukes

Las Vegas, NV *****

ad144r@r.postjobfree.com

+1-702-***-****

Authorized to work in the US for any employer

Work Experience

**-* *******

Las Vegas, NV

April 2023 to September 2023

Customer Service Representative

TTEC WORK AT HOME - Las Vegas, NV

November 2021 to October 2022

Cashier/Customer Service

Lee's Discount Liquor - Las Vegas, NV

September 2021 to October 2021

Flagger

Tclv - Las Vegas, NV

March 2018 to August 2020

Control the traffic for construction workers

Customer Service Representative

Sitel - Las Vegas, NV

April 2019 to June 2020

Helping customers with payments and giving information about disputes and updating credit files Cashier/Customer Service

Rebel Gas Station - Las Vegas, NV

June 2018 to June 2019

I’m a cashier customer service rep

I clean the store count the bank count cigarettes take inventory and count cash Customer Service Representative

Sutherland Global Services - Las Vegas, NV

November 2016 to January 2017

Helped customers with placing orders and any information needed for orders Customer Service Representative

C3 connect - Las Vegas, NV

April 2016 to October 2016

Gave customers information about their health insurance and processed payments for their insurance coverage

Cashier

Terrible Herbst - Las Vegas, NV

June 2014 to August 2014

Cashier, clean store stock items

Education

Ged

Mojave High School

Skills

• Customer Service (8 years)

• Cashier (2 years)

• Healthcare (1 year)

• CSR

• Customer Support

• Call Center

• Customer Care

• Hair styling

• Driving

• Retail sales

• Technical support

• Debits & credits

• Live chat

• Fraud

• Typing

• Analysis skills

• Windows

• Hospitality

Certifications and Licenses

Call center

Present

6 years

Flagger

March 2018 to March 2022

Cannabis agent card

November 2023 to November 2025

Card to work at cannabis dispensary

Assessments

Call center customer service — Proficient

July 2021

Demonstrating customer service skills in a call center setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Studied cosmetology

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