HEERA

PAUL

CONTACT

PHONE: +1-516-***-****

EMAIL: ad144j@r.postjobfree.com

Linkedin: www.linkedin.com/in/heerapaul

ABOUT ME

I am a highly motivated professional with a dynamic background in both software development and Quality Assurance (QA). Transitioning from a successful stint as a software developer, I recognized the potential for impact within the QA domain. This realization led me to pursue a career in QA. My professional journey commenced in software development and enabled me to explore the field of QA and was able to demonstrate exceptional proficiency in identifying and resolving defects with precision and efficiency. Actively seeking opportunities to further refine and apply my skills, I am eager to make substantial contributions to the QA field as a dedicated :

Quality Assurance Engineer/Software Tester/QA Analyst.

SKILLS

Manual and automation testing.

Experience with JIRA.

Experience working in Agile methodology.

Experience analyzing project requirements and ability to create test strategy, test plan and test cases.

Experience with Chrome DevTools.

Proficiency using communication tools like Slack or Microsoft Teams for team collaboration.

Proficient in C#, ASP.net, SQL, Azure, HTML, CSS, and Web designing, Service Now.

Expert in using tools like Citrix, Remedy, Heat, Jira, Windows, Mac, Atlassian, Visual studio, Azure DevOps, Outlook, Microsoft Office suite.

Versatile skills include detail and keen defect detection skills, observation skills, problem solving, system administration and network management.

Strong Analytical and detail-oriented with strong communication skills.

Efficient Multitasker and team collaborator.

VISA STATUS

Work Authorization (EAD)

No sponsorship required.

CONCLUSION

I affirm that all the information presented in this resume is true to the best of my knowledge and belief. I am enthusiastic about the new opportunities that open for me so that I can bring in my skills. I look forward to the possibility of discussion on how I can add value to your team in greater detail.

Thank you for considering my application.

WORK EXPERIENCE

QUALITY ASSURANCE ANALYST

FACIL-IT ( REMOTE )

MAY 2023 – NOV 2023

Developed and executed comprehensive test plans and test cases in accordance with project requirements.

Working knowledge of QA methodologies, testing techniques, and approaches

Conducted automated testing and an expert in using automation tools like End test and Telerik test Studio and complemented by a sound understanding of manual testing.

Tracked and reported defects using tools like Telerik Test Studio and End Test.

Performed regular regression testing to validate that new developments did not adversely affect existing functionalities.

I excel in writing comprehensive test cases, managing test tasks, and possess working knowledge of Azure DevOps and Jira, Atlassian.

Performed regular regression testing to validate that new developments did not adversely affect existing functionalities and to guarantee software stability over multiple releases.

To maintain detailed documentation of test cases and results.

To deliver clear and comprehensive reports on testing activities to aid decision making.

My skill set includes knowledge on SQL Server Management Studio/Azure Data Studio, Jira, Postman, and browser console/extension tools. I specialize in testing Software as a Service

(SAAS) applications and software products, ensuring they meet quality standards.

Proficient in HTML, I leverage this knowledge to enhance the UI of applications, while also testing and debugging front-end web applications in HTML and CSS. Additionally, I have a strong grasp of Agile and Scrum methodologies, and I contribute cross-functional support to resolve defects and errors in IT products.

SOFTWARE DEVELOPER AND TEAM LEAD

GAIN AMERICA ( REMOTE )

JUN 2021- JUL 2022

Worked on projects which included Dot net, Asp.net, C#.

Code development, Code testing, QA

Provide Coaching and training.

Resolving Conflicts and providing feedback.

Delivering projects as per timely milestones.

Comprehensive Understanding of client’s needs and communicating it to the team.

Monitoring Team Performance and report on Metrics, Discover Training needs.

QUALITY ASSURANCE SPECIALIST

IBM ( ON-SITE)

JAN 2013- FEB 2020

Experience with GitHub, SVN, JIRA.

Working experience in an AGILE, SCRUM environment.

Experience with AI/ML in Performance testing.

Lead by example by spending 30-50% of your time as a hands-on QA lead.

Provide clear and comprehensive QA reports, including statistics, trends, and areas for improvement.

Test newly introduced or updated product features, track defects, and ensure quality of the applications.

Document tested fixes in release notes.

Maintain an up-to-date knowledge of emerging QA methodologies, tools, and best practices relevant to the company standards.

Provide walkthrough of test summary reports to stakeholders; Identify and communicate risks to development team.

Identify new tooling and testing practices to improve overall operational efficiency; Capable of developing and maintaining a performance testing framework.

Monitor and evaluate testing activities to ensure adherence to quality standards and project timelines.

Establish QA standards, processes, methodologies, and tools to ensure consistent and effective quality assurance practices.

Design and execute test plans, test cases, and testing procedures to identify defects and ensure product or service quality.

EDUCATION

BACHELORS IN COMPUTER SCIENCE & ENGINEERING

VISVESVARY INSTITUE OF TECHONOLOGY (UNIVERSITY)

JUN 2007- JUN 2011

MAJOR OF SCIENCE

CHRIST JUNIOR COLLEGE

JUN 2005- JUN 2007

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