SHAILY PATEL

Phone: 514-***-**** Address: Fort MacMurray, AB

Website: http://linkedin.com/in/shaily-patel-75830012a Email: ad141r@r.postjobfree.com

OBJECTIVE: Administrative Assistant/ HR Assistant / Customer Service Representative HIGHLIGHTS OF THE QUALIFICATIONS

RELEVANT WORK EXPERIENCE

Executive Assistant/ Payrolls Admin, Montreal Feb2022-Dec2023 Service De Dotation Simple

Experienced over 2+ years as a Front Desk Assistant, HR Assistant and Administrative Assistant in Manpower and Staffing agency having bachelors in IT

Excellent communication and interpersonal skills

Team player and good leader

Flexible to work in shifts and extended working hours Proficient in MS Suite- Word, Excel, Outlook and Power-point Attentive to details and multitasker

Peoples’ person and have excellent communication skills Problem solver and conflict resolver

Good organizational and supervisory skills

Experienced in using QuickBooks

Fluent in French and English

Customer focused and compassionate

Answered and directed phone calls

Organized and scheduled appointments

Planned meetings and took detailed minutes

Wrote and distributed email, correspondence memos, letters, faxes and forms Assisted in the preparation of regularly scheduled reports Developed and maintained a filing system

Updated and maintained office policies and procedures Ordered office supplies and researched new deals and suppliers Maintained contact lists

Booked travel arrangements

Submitted and reconciled expense reports

Provided general support to visitors

Acted as the point of contact for internal and external clients Liaised with executive and senior administrative assistants to handle requests and queries from senior managers Handled sensitive and confidential information with discretion and professionalism Validated the payroll sheets and made arrangements of its disbursements Handled the full and final settlement of employees Maintained the employees records and kept those for auditing purposes Assisted in the planning and execution of special projects, events, and initiatives. Conducted research and provided information to support decision-making Supported the marketing team in creating marketing materials including presentations, brochures and social media contents

Front Desk Administrative, Montreal Aug2023-Dec2023 Le Boulevard Résidence Urbaine Pour Aînés

HR Coordinator, Satya Prakash Machine Tools, India Jan2021-Oct2021 EDUCATION

Computer Network Management, CDI College, Canada 2023 Bachelor of Information Technology, Silver Oak College of Engineering and Technology, India 2020 Worked on the front desk of senior residence and mental health facility Greeted visitors as soon as they arrived and connected them with the appropriate party Answered the phone in a timely manner and direct calls to the correct officers Created and managed both digital and hardcopy of filling system Assisted with all internal and external HR related inquiries or requests Maintained both hard and digital copies of employees' records Assisted with the recruitment process by identifying candidates, performing reference checks and issuing employment contracts

Assisted with performance management procedures

Scheduled meetings, interviews, HR events and maintain agendas Coordinated training sessions and seminars

Performed orientations and updated records of new staff Produced and submitted reports on general HR activity Assisted with payroll and ad-hoc HR projects

Supported other assigned functions

Kept up-to-date with the latest HR trends and best practices

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