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Sales Account Manager, Customer Service

Location:
New Ulm, MN, 56073
Posted:
December 21, 2023

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Resume:

B

Jerry Baltrusaitis

320-***-****

ad140x@r.postjobfree.com

New Ulm, MN 56073

SUMMARY

Ambitious and driven professional with solid history of success in account management, customer service, supply chain management, EHS, and manufacturing operations. Accomplished and dedicated to providing inherent business acumen to deliver outstanding success. Results-oriented with broad experience in several areas of business.

SKILLS

Sales

Customer Service

Interpersonal Skills

Critical Thinking and Analysis

Trouble shooting

Clerical

ERP

Vendor Relations

Organizational Skills

Team Building

Environmental, Health and Safety

Hazmat

Regulatory Compliance

Lean Manufacturing

5 S

Value Stream Mapping

Process Improvement, ISO 90001 and ISO 14001

EXPERIENCE

Sales Account Manager

Cambridge, MN

Lares Corporation /2021 to August 2023

Manage multiple sales accounts maintaining long term success.

Interacting with clients establishing excellent rapport ensuring clients are

satisfied.

Trouble shoot and resolve client’s issues and concerns if they arise.

Develop new sales opportunities by research, cold calling, and email.

Monitor existing accounts for up-sale opportunities.

Logged data concerning prospective and current accounts utilizing customer relations software.

Ink room Technician/Product Specialist/ Water Chemist/EHS Assistant

Sleepy Eye, MN

Koozie Group, AKA Bic Graphic /1996 to 2019

Blended inks to color specifications.

Custom color matching, creating custom color formulas.

Alter Ink chemistries for tac and drying capabilities for different substrates.

Blended water chemistries for several printing applications, monitoring PH and conductivity for optimum printing.

Purchased and inventoried printing consumables including inks, blankets, solvents, coatings, water chemistries.

Managed yearly budget.

Communicated with outside vendors.

Research and development of printing consumables.

Managed all Safety Data Sheets, analyzing chemical content for hazardous materials.

Managed all waste streams including hazardous, non-hazardous and regulated wastes.

Communicated with all levels of organization concerning environmental, health and safety.

Member of multiple teams including sustainability team, chemical research team, safety committee, ISO 14001.

Machine Operator

Sleepy Eye, MN

Koozie Group, AKA Bic Graphic /1987 to 1996

Programed and set up multiple production equipment maintaining compliance within manufacturing tolerances and waste reduction.

Operating machines according to work orders and production schedule.

Performed maintenance on equipment to ensure longevity and optimal operation.

Member of multiple process improvement teams and Kaizen events.

EDUCATION and TRAINING

Customer relations and sales

Sales Force

Online training

Completed several online training modules

Process Improvement for Manufacturing

Southwestern Technical College

Granite Falls, MN

Certificate of completion

ISO 14001 Internal Auditor

AQS Management Systems

Sleepy Eye, MN

Certificate of completion

First Responder Awareness Level

J & J International Consulting

Mankato, MN

Certificate of completion

SPCC Training

HRP Associates, Inc.

New Port Richey, FL

Certificate of completion

HAZWOPER

South Central College

Mankato, MN

Certificate of completion

U.S. D.O.T. Hazardous Material Handling

Sleepy Eye, MN

Certificate of completion

Associate of Science

Mankato Technical College

Mankato, MN

Associate degree



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