Customer Service Entry Level-REMOTE
Resume:
LISA LYNCH
SCALE HOUSE OPERATOR
ad140i@r.postjobfree.com
GLENWOOD, NEWFOUNDLAND
A0G2K0
CONTACT
Hardworking professional with 10+
years of experience and proven
knowledge of back office operations,
administrative support, and
customer service. Aiming to
leverage my abilities to successfully
become part of your company of
team workers. I am highly motivated
and detail-oriented individual. I
operate well in both individual and
team capacities, leveraging work
ethics to quickly adapt to different
needs of the company objectives. I
have a strong organizational and
multitasking skills and always ready
for any challenge.
CAREER OBJECTIVE
SCALE HOUSE OPERATOR
CENTRAL WASTE NEWFOUNDLAND, NORRIS ARM, NL
HOUSE KEEPING/KITCHEN HELPER
CENTRAL HEALTH, NL
EXPERIENCE
October 2021 - Present
Utilized problem solving skills to troubleshoot any issues with the scales.
•
• Maintained accurate records of incoming and outgoing shipments.
• Processed payments from customers using cash register system. Provided excellent customer service at all times by addressing customer concerns promptly and professionally.
•
• Maintained records of daily weights, transactions, and other data. Communicated with customers and vendors to exchange
• information regarding products, materials and services. Demonstrated strong communication skills when interacting with customers or vendors.
•
Organized work area in a neat and orderly fashion according to safety guidelines.
•
• Adapted quickly to changing situations or priorities as needed.
• Provided customer service support to ensure customer satisfaction. Managed customer inquiries regarding scale operations and pricing policies.
•
• Organized documents for data entry into computer systems.
• Operated scales for weighing product accurately and efficiently. Operated scalehouse computers to obtain weight information about incoming shipments such as those from waste haulers.
•
September 2019 - October 2021
Stocked kitchen supplies such as ingredients, utensils and
• equipment.
Washed, peeled, and cut fruit and vegetables to prepare for cooking or serving.
•
Sliced, cut, or ground meat, poultry and seafood to prepare for cooking.
•
Cut various foods, such as fruits, and vegetables, to prepare for
• cooking and serving.
Organized storage areas for food items to maintain proper inventory levels.
•
• Weighed or measured ingredients.
Informed supervisors when equipment was not working properly and
• when food and supplies levels became low to order needed items. TRANSFER STATION MANAGER
TOWNSHIP OF CARLING, CARLING, ON
Stored food in designated containers and storage areas to prevent spoilage.
•
Performed daily deep cleans of all kitchen areas including floors and
• walls.
• Kept records of quantities of food used.
Prepared and served variety of beverages such as coffee, tea and soft drinks.
•
Used manual and electric appliances to clean, peel, slice, and trim
• foods.
• Restocked workstations with necessary supplies throughout shift. Followed safety procedures when handling sharp knives or other hazardous kitchen equipment.
•
Mixed ingredients for green salads, molded fruit salads, vegetable
• salads, and pasta salads.
Assembled meal trays according to customer requests in an efficient manner.
•
March 2013 - September 2019
Identified cost-saving opportunities through process improvement initiatives.
•
Maintained records of all transactions conducted at the station in
• accordance with accounting standards.
Resolved customer complaints in a timely manner while maintaining high levels of customer satisfaction.
•
Conducted regular performance reviews for employees to ensure they are meeting their goals set out by management.
•
• Trained workers in use of equipment and all safety procedures. Maintained a safe working environment by enforcing company policies and procedures, as well as local laws and regulations.
•
Analyzed customer feedback data to identify areas for improvement in terms of product offerings or customer experience.
•
• Tested equipment for proper operation.
Organized and monitored daily operations of the station to ensure smooth running of all activities.
•
• Responded quickly to meet customer needs and resolve problems. Demonstrated ability to manage multiple tasks while remaining
• adaptable and flexible.
• Worked with coworkers to complete tasks.
• Provided efficient and courteous service to customers at all times.
• Troubleshot minor problems and reported larger technical issues. Committed to delivering excellent customer service while working in a fast-paced environment.
•
Managed and coordinated multiple projects while ensuring timely completion.
•
CIRULATION MANAGER
WHITECOURT STAR, WHITECOURT, AB
September 2005 - September 2012
Conducted quality, timely performance feedback and performance appraisals.
•
Implemented cost reduction measures without compromising quality or client satisfaction.
•
Resolved conflicts between team members promptly using sound
• judgment based on company policies.
Implemented and developed operational standards, policies and procedures.
•
• Implemented revenue strategies through statistical analysis. Addressed and resolved client or customer inquiries to foster
• superior standards of service.
Analyzed and resolved quality and customer service issues, recommending system improvements.
•
Complete weekly audit for Canda Post and complete weekly pay checks
•
Maintained accurate records of financial transactions while adhering
• to all accounting regulations, reflecting attention to detail. Administered bookkeeping functions to generate invoices and handle accounts payable and receivable.
•
Certification In Culinary Arts
GEORGIAN COLLEGE, BARRIE ONTARIO
High School Diploma
ST JOE'S HIGH SCHOOL, BARRIE ONTARIO
EDUCATION
March 1998
June 1988
SKILLS
• Customer Satisfaction
• Customer Interaction
• Time Management
• Maintaining Clean Work Areas
• Professional Relationships
• Data Entry
• Recordkeeping Requirements
• Creative Solutions
• Customer Service
• Daily Logs
• Critical Thinking
MARK ATTWOOD — CNWM
Site Manager
ad140i@r.postjobfree.com
REFERENCES
BOSS
Contact this candidate