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NINA MARIE COSTALES

***** ** ***** ***

Miami, FL 33189

Home: 305-***-****

E-Mail: ad1404@r.postjobfree.com

OBJECTIVE

To obtain a position with a well-established business; to utilize my organizational skills, background, and ability to work well with people. As well as have the opportunity that will lead to a lasting relationship within the company.

WORK EXPERIENCE

August 2022-Current Housekeeping Supervisor

Courtyard Marriott

Albany, GA

Responsible for assigning housekeeping tasks to staff and inspecting work to ensure that the company’s set standards of cleanliness are met

Coordinate with management to schedule staff shifts and organize replacements as needed

Record and keep data regarding work assignments, shifts, and equipment and prepare reports as requested by management

Clean rooms and performs duties as a housekeeper when needed

Responsible for keeping and maintaining inventory and maintain stock levels in housekeeping rooms to ensure daily operations are accomplished

November 2019-December 2020 Front Desk Receptionist Motel Six

Cutler Bay, FL

Responsible for all check ins and check out tasks

Manage online and phone reservations

Register guests collecting necessary information and assign rooms

Informing customers about payment methods and verifying credit card information November 2019-December 2020 Laundry Attendant

Motel Six

Cutler Bay, FL

Responsible for sorting, washing, drying, pressing and folding all linen and bedding

Removing stains from items using the appropriate procedures

Responsible for identifying worn and torn linen and keeping track of rag outs on a discard form for inventory

Organized linen, load housekeeping carts and organize linen storage racks in housekeeping storage rooms

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October 2013 – December 2020

Air Force Inn

Homestead, FL

Lead Housekeeper

Responsible for distributing and balancing workload between housekeepers

Responsible for inspection of rooms completed by housekeepers to ensure efficiency and compliance with regulations

Updates computer database with room status, occupancy, check-outs, as well as reporting on housekeeping areas

Clean rooms and performs duties as a housekeeper when needed

Inventories and maintains stock levels in clean housekeeping rooms to ensure daily operations are accomplished

Serve as liaison between Housekeeping Supervisor and Housekeepers September 2003-October 2013

Air Force Inn

Homestead, FL

Housekeeper

Responsible for cleaning and sanitizing assigned lodging guest rooms to include changing linen, sweeping/mopping floors, bathrooms and disposing of all trash and waste

Responsible for updating room status to front desk and or lead housekeeper to include occupancy and checkouts

Responsible for informing supervisor of room condition to include all maintenance needs

Maintain an organized linen room and cart to ensure daily operations are accomplished in a timely manner

September 2003-October 2013 Laborer

Air Force Inn

Homestead, FL

● Responsible for collecting and counting all soiled linen in assigned building daily

● Responsible for ensuring clean linen is distributed to housekeeping in a timely manner

● Responsible for all preventative maintenance to assigned building

● Responsible for ensuring the exterior of assigned building is clean to include all light fixtures, emergency equipment, and air conditioners

● Load, unload, and move materials in work areas to include the supply warehouse and housekeeping areas

● Remove debris and trash from assigned building using a golf cart

● Perform other duties as assigned by manager

EDUCATION

South Dade High School

Homestead, Fl

Graduated May 2000

Degree: High School Diploma

REFERENCES AVAILABLE UPON REQUEST

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