ZAKIATU ZAKARI

C/O Mrs. Beck Osae Ashie, Ghana Grid Company Limited

P.O. Box CS 7979. Tema – Ghana.

Contact: 024*******/Ghanaian Email: ad13zl@r.postjobfree.com Linkedin.com/in/zakiatu-zakari-5737b5123/

SUMMARY

Innovative and open to new concepts. A detail- oriented, organized self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure. EDUCATION

Accra Technical University Accra Tudu, Greater Accra BTECH. Public Administration 19 March, 2021

Cumulative GPA:3.79/4.0

Accra Technical University Accra Tudu, Greater Accra HND in Secretaryship & Mgt Studies 02 December, 2019 Cumulative GPA:3.44 /4.0

Akuse Senior High/Technical Akuse, Eastern Region

General Arts (WASSCE) Sept 2012 – May 2015

ACHIEVEMENTS

*Dean’s List, Accra Technical University 2020 – 2021 WORK EXPERIENCE

Ghana Grid Company Limited – Tema, Accra September 2019 – AugusT2020 National Service Personnel - Administrative Assistant

• Prepared memos and monthly departmental reports

• Scheduled Managerial meetings

• Filed documents and requisition of company’s office supplies using a specially design software called the VBUI System

• Prepared all invoices and bills as well as managed all emails Opportunity Bank International – Ashaiman, Accra June,2018 – September,2018 Loan Officer/Customer Service Representative – Intern

• Oriented new customers on banking products

• created accounts for new and existing customers

• Filled loan application forms and created loan repayment schedules

• Assisted customers in filling cheques, withdrawal and deposit forms. St. Emmanuel Basic School – Ashaiman, Accra February, 2017 – April 2018 Teacher

• Mentor / Disciplinarian

• Organized extra curriculum activities

• Built teacher -student relationship

Convenient Mart June 2015 – September 2016

Sales Personnel

• Stock taking

• Established, developed and maintained positive business and customer relationship

• Completed financial transactions such as debit cards PROJECT AND RESEARCH

Smile And Lead Foundation May 2019 – April 2021

Team Member

• Assisted a global team in feeding 10,000 needy souls nationwide

• Established contacts with other NGOs to provide and distribute 20,000 exercise books to the less privileged at remote areas

TRAINING AND WORKSHOP

Leadership Institute International Summit October,2016

“How to build your leadership skills”

CareerBox/Esal Work Readiness Program July,2022

• Customer Service Representative

• Sales Representative

SKILLS

• Proficiency in Microsoft Office suite

• Communication skills

• Teamwork (Problem Solving, Conflict Management, Positivity, Reliability and Punctuality)

• Customer Representative Skills (Call Control Strategies, Handling Abusive Customers Etc.)

• Sales Representative Skills (Sales Negotiation, Sales Closing, Handling Objective)

• Interpersonal skills

CERTIFICATES

• CareerBox Work Readiness Program Certificate 04 July,2022 – 12 August, 2022

• Linkedin Sales Foundation Certificate

• Linkedin Customer Representative Certificate

• Leadership Institute international Summit October, 2016 REFERENCES

Available upon request

*WASSCE – West African Senior School Certificate Examination

*Dean’s List – Awarded to students with GPA of 3.5 and above

Contact this candidate