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Customer Service Warehouse Manager

Location:
Davenport, FL
Posted:
December 20, 2023

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Resume:

Cory-Lynn Horton

Phone: (***) ***- ****

Email: ad13ze@r.postjobfree.com

Linkedin: linkedin.com/in/corylynn-horton-13b40329 Soft Skills Hard Skills

Leadership Team Work Type 40-50 WPA Inventory Control Forward thinking Adaptability Project Management Materials and Equipment Management Problem Solving Conflict Resolution Warehouse Management Supply/Inventory Management Time Management Communication Shipping & receiving Strong Work Ethic Microsoft Office

Creativity Customer Service

Prorizon Corporations 01/2019 to 07/2021

Celebration, FL Warehouse Manager

As a Warehouse Manager for a 3rd party to Walt Disney World IT Department, I was responsible for training and maintaining a team of 12-15 individuals over 3 warehouses. Responsible for hiring/terminating as well as processing payroll and company benefits. We processed orders that were sent via PO request as followed, PO generated and sent over to HQ once approved by Disney, pick is created, warehouse processes pick, Imaging team is alerted, warehouse hands off devices once signed out. Once imaged, device is returned to the warehouse for mail out to the individual cast member, process is then repeated. We are also responsible for inventory, quality control, receiving, and shipping. We have weekly and monthly goals and are also responsible for maintaining monthly inventory cycle counts. We maintain a professional relationship with both parties by providing great customer relations.

Home Depot 09/2007 to 11/2017

Lakeland FL Pro Account Sales Associate (PASA)

Tampa, FL Customer Order Specialist (COS)

S. Attleboro, MA

Pearl City, HI

My primary responsibility as a PASA was to build relationships with Professional Contractors in seeking the affordable pricing for top of the line materials for each individual project. We build quotes, seek out bulk pricing along with promotional pricing through PROXTRA rewards and utilizing a bid room format. We have monthly and annually goals which I have been able to maintain all 5 years in that department. We process cash, credit card, money order, PO’s, and other billing transactions as they are also filed away by company. As a COS, I learned about products using our tools, and providing information to customers to sell an entire project. Also, in this position I've had the responsibility to maintain great communication between the Vendor, Installer, as well as ensuring the customer’s projects came to life with their satisfaction. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, as well as working safely as not to endanger themselves, co-workers, vendors, or customers. Food Pantry, LTD. 03/2003 to 09/2007

Kahuku, HI Assistant Manager

As an Assistant Store Manager, I was responsible for training and maintaining a team of 22 individuals. I was responsible for hiring/terminating as well as payroll and company benefits. I provided great customer service not only to our customers, but for our vendors as well as our staff. I did monthly and weekly inventories as well as quarterly trainings. I was responsible for opening and closing 2 store fronts, balancing nightly audits, bookkeeping records, receiving merchandise both physically and systematically. Cory-Lynn Horton

Phone: (808) 371- 8668

Email: ad13ze@r.postjobfree.com

Linkedin: linkedin.com/in/corylynn-horton-13b40329 Education

Kahuku High School — Laie, HI 1992-1996

• Diploma -General Education

Travel University Institute — Honolulu, HI 2000-2001

• Certification- Travel Agent

Lincoln Technical Institute -Lincoln, RI 2012-2013

• Certification- Pharmacy Technician

Awards & Achievements

Home Depot

Homer Award (20 awarded) Homer Award Platinum (2 awarded) Homer Award Bronze (3 awarded) 10 Years of Service Award Homer Award Sliver (3 awarded) Customers Service All Stars Award Homer Award Gold (3 awarded) Certified Lead Generator (Home Services)



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