Parveen Jaleel

404-***-**** ad13xy@r.postjobfree.com Euless, Texas 76040

SUMMARY

* **** ***** ** ************ Experience with problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Deadline-oriented critical thinker helps team members understand Agile scrum practices and principles. Certified Scrum Master with vast knowledge of web development technologies and automated testing. Comfortable leading large teams in process and product development. Team-driven Scrum Master knowledgeable in task prioritization, risk management and workflow optimization. SKILLS

Methodologies - Agile-Scrum.

Tools - Jira, Trello Board, MS-Office

Sprint Planning

Software Process Management

Meeting Participation

Leading Scrum Meetings

Risk Identification

Effective Customer Communication

Agile Best Practices

Customer Interaction

Performance Monitoring

Schedule Management

Risk Management

Internet Security

TCP/IP

Routing Protocols

Routing and Switching

Technical - c, c++, java, javascript, HTML,

CSS, React Js, Redux, Bootstrap

EXPERIENCE

Junior Scrum Master, Mypro Technology, December 2013-October 2016 Chennai, Tamil Nadu

Facilitated daily stand-up meetings to discuss progress, impediments and plan for the day's tasks.

Organized sprint planning sessions to ensure team members understand user stories and acceptance criteria.

Assisted product owners in developing user stories and acceptance criteria for upcoming sprints.

Advised teams on how to improve their efficiency through better utilization of Agile Scrum tools and techniques.

Developed retrospectives after each sprint or milestone to identify areas of improvement for future projects.

Identified potential risks and issues early on in the process so that mitigation strategies can be developed quickly.

Leverage risk and issue management, leadership courage, and proactive/timely communications to safeguard project resources and direct corrective measures to ensure project success

Monitored sprint performance metrics including velocity, defect rates, cycle times, to identify trends and opportunities for optimization.

Facilitated post implementation reviews with key stakeholders and customers providing feedback regarding successes and areas of improvement identified during the course of the project.

Trained and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times. Identify resource gaps and inform the program and project manager to support and enable resource managers for outsourced services as needed. Direct completion of applicable lifecycle deliverables in compliance with established company standards, practices, and policies.

Negotiate across multiple functions to resolve impediments and competing priorities. Work independently, without the need for day-to-day guidance from agile practice leaders or senior program management leadership.

In partnership with scrum teams and product owner: identify, document, and size user stories and acceptance criteria; (2) drive definition of the minimal viable product; (3) partner with the product owner to prioritize the backlog; (4) define the scrum approach, based on best practices and learnings from previous projects, and secure scrum team and management team working agreements; (5) plan the release/sprint roadmap; and (6) plan Sprint 0. Conducted application review meetings with end-users to document and gather business needs and translate into functional requirement documents. Developed technical infrastructure planning, data migration and integration services with third-party applications and platforms.

Front End Developer, Mypro Technology, November 2011-October 2013 Chennai,TN, Tamil Nadu

Developed and maintained user-facing webpages using HTML, CSS, JavaScript and jQuery. Integrated front end code with server side code to implement dynamic pages. Designed and implemented interactive user interfaces for websites and applications. Created custom responsive designs that optimized the website layout for various devices. Ensured clean, valid HTML and CSS markup conforming to industry standards. Worked closely with product owners, designers and other stakeholders throughout the development process.

Network Executive, Tata Communications Transformation Services Ltd, August 2007-November 2011 Chennai, TN, Tamil Nadu

Involved in Bandwidth Delivery where I was responsible for Designing the circuits against customer contracts; remotely configuring the network elements & performing continuity tests, over SDH network equipments with the bandwidth ranging from 64Kbps to 10Gig ( ETHERNET, IPVPN QoS and LEASED CIRCUITS)..

Planning & Configuration of circuits over C&Ws SDH / PDH /ATM Networks, against customer contracts within target-timelines

Developed and implemented network security protocols to ensure data protection. Monitored networks for unauthorized access and malicious activity. Provided technical support to end users in troubleshooting network problems. Resolved technical issues with hardware, software, and other network components. Configured routers, switches, firewalls, and other networking equipment. Managed virtual private networks to provide remote access capabilities for employees. Met Service Delivery objectives of > 98% of all orders delivered to the Agreed Delivery Date

(ADD)

Quality information validated and entered into the circuit routing and network management systems

Real time closure of Order Handling System & workflow tasks Real time updating of Network Management Systems

Interfacing with peer groups within Services Delivery Maintained a high quality of output and ensure completion of tasks to a target of zero errors EDUCATION AND TRAINING

Masters in Computer Science And Technology

Computer Science, Sree Sastha Institute Of Engineering And Tech.,, Tamil Nadu June 2016 Awarded Silver Medal in the Department for securing Second Rank in the Department. Presented a Paper called "Intelligent Information Extractor From Electro Cardiogram Data" and won Prizes

Bachelors in Computer Science And Engineering

Computer Science, V.R.S College Of Engineering And Technology, Tamil Nadu April 2007 Awarded Gold Medal for Securing First Rank in the Department. Actively Participated in stage decorations and Culturals Certified in Java Programming in SISI institute

Higher Secondary

Computer Science, Jawahar Matriculation And Higher Secondary School, Tamil Nadu April 2003 Certified in DOM (Diploma in Office Managemnt ) in DCL Technologies Matriculation

N.M.J Matriculation School, Tamil Nadu March 2001

Secured School First Rank in The Matriculation Board Examination Participated in School competitions and won many prizes Participated in Tennicoit and won Frist Prize in school levels CERTIFICATIONS

Certified Scrum Master(CSM) - Scrum Alliance

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