RESUME

PERSONAL INFORMATION

Name: Anthony Alexander Garth Darking

Address: Del Edificio Armando Guido 2C E 1 1/2 C al sur

Contact Number:+(505-****-****

Email: ad13v4@r.postjobfree.com,ad13v4@r.postjobfree.com,ad13v4@r.postjobfree.com

Skype: ad13v4@r.postjobfree.com

Professional Summary

Dedicated customer service professional with experience selling various types of retail products and exceeding sales goals. Well-versed in retail marketing processes and utilizes superior problem-solving skills. Organizes and manages data quickly to respond to customer inquiries, Well-organized and knowledgeable customer service job stays calm under pressure and quickly resolves customer complaints. Offering skills in call control, order management, and team collaboration. Effortlessly engage customers with good communication skills to boost satisfaction and build loyalty.

Personal skills and experience

(office Excel, word, power point, oracle, SAP,Salesforse, Leadership experience,Computer proficiency,Leadership experience,Communication skills,Organizational know-how,People skills,Multitasking,Problem-solving abilities,Customer service,Work ethic)

Education:

Primary: Baptist School (1984-1990)

Secondary: Institute Christopher Columbus (1991-1996), Horatio Hodgson High School (1998-2000),

Colleges: URACCAN (2003-2004), B-I-C-U (2011)

Work Experience:

1 year 7 Months Webhelp from February 22 actually working here.

1 year Digital Marketing at Accedo Digital Inc. April 23 2019 to January 2 2021.

6 months real estate work from home cold calling from march 15 to September 28 .

1 year 3 mo. Convergys Sales representative from September 18 2017 to January 2 2019

1 year 4 mo. Customer Service and mentor IBEX March 10 2015 to July 12 2017

1 temporal Supervisor Accedo Technologies from April 23 2013 to February 10 2015

1 year one-month customer service SITEL from September 11 2010 to November 11 2012

5 years’ construction from 2004 to 2009 Habitat for Humanity

3 years Invoice NicaFish SA. From august 2006 to June 2009

3 years Translator at the verbo church. 2006, 2007, 2008

1 year 9-month Appointment setting and customer service,Accedo Technologies.

6 year experience driving speed boat

10 years as a painter.

Language:

Excellent Communication in English and Spanish written and verbally

Personal Reference:

Peter Gutierrez: (505-****-****

Layjani Buitrago: (505-****-****

Denzel Benard: (505-********

Job Reference:

Webhelp: +505-****-****

Accedo Technologies (,Accedo Digital, HBC): 22538400

Convergys (Sprint): 505********

IBEX Global (Western Union): 78268441

Accedo Technologies (Kohls, Target, TWC, Accedo Digital): 22538400

SITEL (Virgin Mobile): (505-********