Amanda Malone

Experienced Restaurant Manager, Marketing Director, and Catering Delivery Coordinator. Compassionate Healthcare Professional

Albuquerque, NM 87123

ad13t6@r.postjobfree.com

+1-505-***-****

My management experience in both healthcare and hospitality fields has provided me with excellent communication and customer service skills. I have a strong determination to ensure guest satisfaction. I am compassionate and I have an outgoing and friendly personality. The combination of these strengths have led me to form excellent customer and patient relationships. I am looking to work full time for a company with advancement opportunities leading to long term employment and career growth.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Food unit supervisor

Compass Group - Albuquerque, NM

August 2023 to Present

• Complete weekly inventory and order product for following week

• Oversee store operations

• Assign daily tasks to cashiers and utility workers

• In charge of daily cash deposits and withdrawals for register drawers

• Opening and closing manager duties

Delivery Manager

Pizza Hut - Albuquerque, NM

December 2022 to September 2023

• Ensure order accuracy of orders

• Route and dispatch drivers

• Deliver orders to customers in a friendly and timely manner

• Handle cash and credit card payments

• Track daily mileage

• Communicate with customers regarding concerns or complaints

• In store duties include rotating and stocking products, inventory, food prep and cleaning Delivery Driver/Sandwich Maker

Jimmy John's Sandwiches - Albuquerque, NM

February 2020 to January 2022

• Delivered orders to businesses and residences

• Operated cash register

• Made sandwiches

• Cleaned and stocked restaurant

Delivery Driver

Postmates - Albuquerque, NM

April 2018 to May 2021

• Delivered food and merchandise to residential customers Project Coordinator/Catering Director

Side Street Film Catering,LLC - Albuquerque, NM

September 2018 to March 2020

• In charge of overseeing catering orders during film productions.

• scheduled employees to set up breakfast and snack tables for set crews and extras.

• Ensured full menus with a variety of selections were provided for business luncheons.

• In charge of driving and/or assigning drivers to deliver a variety of food selections for on location filming and other events.

Assistant Manager and Marketing Director

Cheesesteak Heaven - Albuquerque, NM

April 2018 to September 2018

Hired for experience in management and marketing for a newly opened restaurant. Management duties included but were not limited to:

• Scheduling of employees

• Inventory

• Preparing cash drawers and making bank deposits. Marketing aspect of the position involved:

• Reaching out to businesses to introduce restaurant menu and catering options

• Acquiring new accounts

• Negotiating prices

• Scheduling/coordinating business luncheons and other events for clients. Caregiver

Private Duty In-Home Care - Albuquerque, NM

November 2016 to February 2018

I was the primary live in caregiver for a wonderful woman during the last three years of her life. My responsibilities included a structured routine which was comfortable for my patient as well as her family. Regular tasks included but were not limited to; hygiene, bathing, medication management and light physical therapy. Other aspects of my job included meal prepping, light cleaning and pet care. I found this job to be most fulfilling. I learned a lot and took pride in making a difference in the life of my patient as well as her family.

Caregiver

Assisted living solutions - Albuquerque, NM

February 2014 to October 2016

Responsibilities:

Daily in-home care for elderly cancer patient. Responsibilities included daily hygiene routine, medication administration and inventory, daily scheduled exercise and transportation to various appointments and activities. Also responsible for some patient financial logging and bookkeeping as well as light housekeeping and meal preparation.

General Manager

Lenny's Sub Shop - Albuquerque, NM

May 2007 to December 2012

Responsibilities:

• Hired employees based on experience

• Created weekly schedule for an employees

• Assigned daily tasks for employees

• Weekly inventory

• Ordered needed product for front of restaurant as well as kitchen

• Organized catering orders

• Marketing

• Counted and set up cash drawers, made change orders and bank deposits, ensured end of day credit and cash transactions were accurate, resolved any discrepancies in end of day report. Clinical Laboratory Assistant

Scientemps, Inc - Albuquerque, NM

January 2004 to April 2007

Responsibilities:

• Performed routine venipuncture on infants, children, and elderly patients.

• Obtained arterial samples for blood gases.

• Received and processed various specimens for testing and transport.

• Ensured laboratory orders were carried out in a timely manner. Bartender

Skybox Bar and Grill - Albuquerque, NM

November 2001 to August 2003

Responsibilities:

• Maintained service in a fast-paced atmosphere.

• Counted and handled all cash and credit card transactions.

• Delegated servers to various restaurant sections.

• Cleaned and maintained bar area.

• Rotated and stocked inventory.

Assistant Manager

Hello, Deli - Albuquerque, NM

June 1996 to July 2001

June 1996 to July 2001

Responsibilities:

• Determined work schedule of servers, hired new employees.

• Maintained high standards of customer service, while ensuring busy hours stayed organized and consistent

• expedited orders leaving the kitchen for table service and delivery

• Handled daily total transactions, responsible for daily account deposits.

• Ordered and purchased product and inventory.

• Coordinated catering and delivery of outgoing orders. Education

Health sciences, psychology, business administration-customer service Central New Mexico Community College - Albuquerque, NM August 2003 to December 2007

Skills

• Management Skills, caring and compassionate customer service (10+ years)

• Customer Service

• Project Coordination

• Phlebotomy

• Meal Preparation

• Venipuncture

• Laboratory Experience

• Patient Care

• Merchandising

• Cash handling

• Management

• Home Care

• Clinical laboratory experience

• Vital signs

• Project management

• Computer skills

• Restaurant experience

• Driving

• Catering

• Caregiving

• Delivery Driver Experience

• Restaurant Management

• Communication skills

• Commercial driving

• Basic maths

• English

Certifications and Licenses

ServSafe

January 2021 to Present

NM alcohol server certified

June 2019 to June 2024

Additional Information

Relevant Skills

o CNM certified phlebotomist; proficient in proper technique and handling of samples, order of draw, and knowledge of various tests.

o Experience working in a hospital setting, which has enhanced my understanding of laboratory tests, as well as

my skills in phlebotomy.

o Over ten years experience in the restaurant and customer service industry leading to an understanding of

client needs and expectations, strengthened customer service skills and the ability to multi-task. Experience in operating various point of sale systems. o Current New Mexico alcohol server certified

o Compassionate and caring toward patients and clients. o Efficient and effective communication skills, thereby promoting excellent teamwork. Typing speed at 47

wpm.

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