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Customer Service Senior Sales

Location:
Plano, TX
Salary:
25.00 hour
Posted:
December 20, 2023

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Resume:

PROFESSIONAL SUMMARY

SKILLS

ACCOMPLISHMENTS

MARK EICH

ad13s2@r.postjobfree.com 214-***-**** 4013 Cavalry Drive, Plano, TX 75023 Energized Senior Sales /Commodities Representative dedicated to building client relationships and developing high-end accounts. Promoting an unwavering commitment to customer service and support. Provide strategic value to customers including leveraging trends in customer industries/marketplaces to shape solutions and approaches. Open and clear communicator with demonstrated strategic vision and disciplined execution.

• Client service

• Customer service

• Account oversight

• Collaborating with designers

• Interpersonal skills

• Sale expertise

• Client development

• Account development

• Customer rapport

• Order management

• Vendor relations

• Account management

• Highly competitive

• Order processing

• Territory management

• Networking skills

• Converting leads

• Prioritizing workflow

• Self-motivated

Completed 4 years military service (US Navy ) Honorably discharged. Expanded existing relationships/partnerships through utilizing a consultative sales approach that ensures client's objectives are met. Generated $ 1.5 million in additional revenue, working with customer on there product line for the past 19 years. Achieved 50% sales growth in a regional territory through aggressively networking and locating product customers were looking for at a value price, and on-time delivery.

Routinely maintained high-volume customers each day. Consistently grew customers portfolios.

WORK HISTORY

May 2001 - March 2020

Senior Sales / Commodities Representative

Shamrock Precision LLC - Farmers Branch, TX

Developed strategies to position the business to shape and capitalize on emerging customer and market needs.

Drive business development by researching and processing purchases as well as managing customer accounts.

Managed stock, inventory, material control, and accounting. Monitored trends in customer behaviors and buying habits, market conditions and competitor actions to adjust sales goals and operational processes. Excellent Interpersonal Communication skills, Supervision of 1 Sales Manager, 3 Senior Sales Representatives, and 1 Data Professional.

Built strong relationships with customers in order to meet defined objectives. Versatile in travel to meet with customers.

Support engineering projects in product development. Work with Customer Procurement Managers.

Ensure parts are in compliance with supplied specifications requirements, policies and procedures.

Developed and implemented effective sourcing activities to achieve excellent support on delivery and order fulfillment.

Conducted (Request for Information/Quotation/Proposal) and bidding processes, minimizing risk and maximizing value in terms of quality, delivery and cost. Negotiated prices and terms with suppliers in order to meet specified quality delivery and cost objectives.

Developed suppliers' base and partnerships to create a reliable and long-term source of supply.

Revenue generation, cost reductions, and continuous improvement on products and services level.

Procured materials in accordance of customer specifications, for production schedule changes.

Coordinated Direct Import orders for high profile customers, Meeting and contacting 3rd party representatives for customer inspection requirements. Resolved receiving, invoicing, debit and credit memo issues. Planned and procured high value materials, parts, and services required in manufacturing to meet customer specifications.

Analyzed material availability, made purchases to maintain /control proper inventory level.

Oct 1990 - Aug 2000

Inventory Control Specialist

Halliburton Energy Service - Carrollton, TX

Oct 1985 - Oct 1990

Aviation Store Keeper ( AK3 E-4 )

United States Navy - San Diego, CA

Checked purchase requisitions, obtained quotations, evaluated bids. Monitored open orders and pull in and push out with current customer demand. Procured turnkey materials for customer productions.

Executive purchase activities to support customer requirement. Managed suppliers for on-time deliveries.

Skilled with SAP. Qualified in field of receiving and inputting manufactured items into inventory for Halliburton customer service orders, Assisted with cycle counting and assisting field locations. Strong interpersonal communication skills, including supervision and training.

Scheduled deliveries of raw materials by specified time to begin production on time.

Qualified in inventory control procedures and financial record keeping. Qualified as Operating Target (OPTAR ) Fund Manager of squadron maintenance budget and expenditures. Purchasing of aircraft parts and maintenance equipment on board USS Enterprise (AIMD) & Naval Air station Miramar. Received multiple Sailor of the month by supervisors and squadron commanders. Audited and corrected discrepancies in inventory numbers. For aircraft availability. Procurement of avionic components and mechanical components



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