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Client services, Sale Representative, Administrator

Location:
Windhoek, Khomas, Namibia
Posted:
December 20, 2023

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Resume:

Curriculum Vitae

pg. *

Ms. Hilma Taleni BA (Hons)

Business Administration

hilma .taleni @ outlook .

+264*********

Windhoek Namibia

Professional Summary

I am an Administrator, A New Businesses Developer, Data collector and Management, Business Consultant/start up management; Clients Sevices and Sales executive with over 8 years of work related experiences. I am focused and time conscious, hardworking and self-motivated with a high level of energy and sense of passion and urgency in all I do. I am able to work as part of a team and am dedicated to the needs and views of others, I possess the ability to listen to and identify problem areas in order to form innovative solutions. I am skillful, expressive and at ease in taking initiative in a team, or independently. I believe in loyalty and integrity and I enjoy working in a dynamic team as well as independently, managing and working to my goals and deliverables. I have strong ability to deal with stressful situations and produce the best results. I have a great respect towards others and always value others opinion regardless of who they are where they come from. Furthermore, I have a strong sense of commercial opportunity, innovation and business professional skills.

Education

International University of Management, Windhoek, Namibia

BA (Hons) Business Administration - Four Year Undergraduate Honours Degree – 2010-2013 STADIO Business School (South Africa & Namibia)

Paralegal Studies Higher Certificate (towards Bachelor of Commerce in Law)

-Introduction to Law

-Legal Practice Management

-Debt Recovery

- Business Law

- Labour Law

Augustineum High School

NSSC Grade 12 Certificate

Key Skills

• Administrative skills,Data collections and Management,Marketing Strategy, Client services, sales Management Strategic,Business Planning, Business Strategy, Management and Business Consulting Start-ups Management.

• Strong interpersonal, negotiation and communication skills

• Computer & standard M365 Office skills

• Committed to implement a client requirements and care planning & customer satisfaction

• Excellent maintenance of records, reports and management information (MI)

• Solid understanding and definition of business techniques, processes and duties

• Energetic and highly professional with a positive attitude

• Patient and diplomatic advocacy

Curriculum Vitae

pg. 2

Key Competencies

• Accountable, I accept and take full responsibility for my tasks and supporting the team

• Performance driven, I strive to make a success of my goals and tasks, managing my time and deadlines

• Self-starter, able to work independently and to take direction prioritize

• An entrepreneur who takes pride in her work, determine to make a change

• I have the ability to work in a team and I have gained the respect of those with whom I work with

• Ability to work under pressure and mature judgment

• I am flexible in terms of work hours, able to work overtime and weekends

• Reliable, trustworthy and time focused.

• Strive for quality and applies process and discipline towards optimizing performance Employment

Enumerator Namibia Census 2011

Namibia Statistics Agency

Responsible for Survey/population counts and Data collection . Property Administrator Oct 2017- 2020(part time)

North Bridge Real Estate

Responsible for providing property investments advice to clients with the knowledge of market conditions, trends and opportunities. I identify the most feasible, cost-effective approach for clients to achieve their objectives and make sound decisions. I develop and sustain good working relationships with legal counsels and other parties involved. I effectively negotiate and seek the best investment and outcome opportunities. With more than six years of experience within the property investment, I have gained effective negotiation and closing skills and I strive to secure the best property investment deals for my clients.

•Preparation and presenting of investment proposals to potential property investors.

•Client property investment consultations

•New client acquisition

•Market trends and demographics analysis

•Client property purchases journey support

•Communicating with legal counsel to prepare sale

agreements and third party liaison

•Local Authority and Banking institution liaison

•Sales Leads management

Head of Client Services Aug 2018-2022 (part time)

Aspexx Business Consultants& Advisory

Startup and incorporation of small and medium enterprises and independent contractor service companies. Providing consultancy and services on Immigrations (Visa’s and Permits Applications, Company registrations, incorporations, expansion, tax registration and National Insurance and Social Security registration. I am currently working on a project with a fashion company from Bangladesh, advising and guiding them with the setup of their company’s branch in Windhoek Namibia, in terms of market research, the registration process and investment advisories.

Duties

•Business and Investment Advisory

•New company/Business Registrations

•Amendments of existing businesses

•Income tax Registrations and Submissions

•Tender documents and processing

•Report creation (PowerPoint, Excel)

•Financial Statements

•Social security Registrations and Account

Administrations

•Companies documents renewals and Company

Profile and Plans drafting

•Business start-up support & Early Life Support

Curriculum Vitae

pg. 3

Pension Fund Administrator Feb 2015-Sep 2017

Unam&NUST Staff Pensions Dept

Responsible for the Administration (day-to-day running) of the fund, processing of documents and payments as described by the funds procedures and policies. Ensuring all invoices and loans applications received are in order and timeously follow ups when necessary. Performed timely and accurate reconciliations on all employee and employer contributions and recording of all information’s. Keeping records and tracing members plus their dependents and attending to board’s meetings and noting minutes.

•Day-to-day running of the fund’s administrations

•Receiving and Processing of Home loans

applications

•Keeping Records and tracing of

members/dependents

•Ensuring that all legal requirements regarding

pension plans are met at all times.

•Reconciliations

•Contact management

•Attending board meetings and taking notes

•Organize and schedule meetings and events

•Renewing memberships for pensioners, members

plus their legally dependents, to ensure that they meet all company’s policy requirements

Clerk Mar 2009- Jan 2010

Woermann, Brock & Co. Group

My first post-school job, I was responsible for transactions with customers using cash registers, for taking cash and card payments and issuing receipts. I counted the money from the cash drawers, and performed reconciliation between till receipts and account credits & revenues. I supported customers with product recommendations and introduction. I won the hearts of most regular and occasional customers with upbeat and positive attitude, and patience in all customer interactions. I provided polite and effective customer service skills at the Information Desk.

•Balancing the cash register

•Recording purchases

•Processing returns and scanning items for sale,

ensuring pricing is accurate

•Resolve customer complaints, guide them and

provide relevant information.

•Maintain clean and tidy checkout areas.

•Handling merchandise returns and exchanges.

Charity/Communities June 2021- Dec 2021

Katutura State Hospital, Windhoek Namibia

Charity works is something close to my heart, it’s my great way to give back to the communities and make a positive difference in someone’s life. I have be involved with the caring and supporting of less privileged children, at Katutura State Hospital, children’s ward, visiting every Saturday of the week and give out little presents/donations such as diapers, baby’s body lotions and baby clothes.

•Bathing and dressing children.

•Feed the children.

•Nursing and caring for the children as needed.

•Creating and implementing fun.

•Exercise activities for all the children helping them develop physical skills.

Languages

English - Native/Mother tongue proficiency

Afrikaans - Fair/Second languages proficiency

Curriculum Vitae

pg. 4

Secondary education

Augustineum High School, Windhoek

Final School Education Level: Senior Secondary Certificate Grade 12 Certificate 2008 (Pass) My focus subjects were: Business Studies, Accounting, Economics & Mathematics. I was motivated by studies and lessons on Business and Entrepreneurships. I was voted for house and school perfect for 2006-2008 year. Achievements

Augustineum High School

School and House Prefect (2006-2008)

House Prefects operated as junior members of staff, and I represented the student body and joined the student council on matters concerning the school and its learners, I had a dedicated brief on sanitary matters. This role had a diverse range of responsibilities. I also assisted in administration, dressing codes, organization and presentations. I acted as a communication medium for school, council and examination related matters. In my three year tenure I also negotiated and lobbied for improved budgeting for the school sanitary department with improved hand washing facilities, free sanitary pads for girls and increased refuse bins.

Member of Junior Achievement Club (2004-2005)

The aims of the society was to inspire and prepare learners to succeed in a global economy. The initiative inspired youth to start their own businesses, create jobs and contribution to the economy.

Best learner,Top performer (2004)

I was awarded Best Learner for attitude and achieving a distinction (A+) in Accounting Hobbies and Interests

Community service and charity work

I enjoy Golf as a means to develop and improve professional relationships

I enjoy news,national and international news and documentaries

Outdoor activities - Camping, fishing and al fresco barbecues (Braai)

Music

References;

Mr Anthony Mwala

Managing Director

North Bridge Estate

Windhoek

+264*********

ad13qg@r.postjobfree.com

Mrs Hellen Alugodh

Family

Ministry of Health

Omuthiya

+264*********

ad13qg@r.postjobfree.com



Contact this candidate