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Customer Service, Patient Care, Administrative Specialist III

Location:
Little Rock, AR, 72201
Posted:
December 20, 2023

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Resume:

● Senna Denise Wright-Holloman

ad13qf@r.postjobfree.com 501-***-****

**** ***** ****** ******, ****** Rock, AR 72227

PROFESSIONAL SUMMARY

Goal: My future goal is to become a Nurse with a Doctorate in healthcare. I am a very dedicated and professional worker with the drive to be a strong asset in performance of jobs skills. SKILLS

● Provide clerical coordinator support for the unit

● Dependable

● Multi-tasking

● Teamwork

● Inventory Management

● Time management

● Customer Service

EXPERIENCE

Dialysis Patient Care Technician

DCI Dialysis Clinic, Inc. - LIttle Rock, Arkansas February 2023 - Current

● Provide care to patients with end-stage renal disease

● Support clinical staff throughout dialysis treatment process to deliver prescribed treatments

● Obtain and record vital signs and machine readings during treatment

● Set-up and breakdown dialysis blood system for treatment

● Insert and remove patient access needles

● Monitor patient during dialysis, document changes and inform charge nurse of concerns

● Calculate patient’s weight loss to reach dry weight

● Perform lab work

● Determine pt care priorities and organize workload accordingly

● Maintain and track inventory

● Observe patient rights and privacy

Omnichannel Associate

JCPenney - Little Rock, Arkansas November 2019 - January 2023

● Customer Service and Sales - greet and assist customers in finding products and delivering outstanding customer service

● Partners with team members effectively

● Enterprise Fulfillment - pick merchandise orders, acknowledge completion in system and accurately pack orders to be delivered to customer

● Completes all Ship from Store and Buy Online Pickup in Store Orders in a timely manner

● Completes shipment check-ins and order binning and system reporting to conclude order process

● Process order deliver and return transactions on the receipt

● Assist with replenishing store products to floor

● Participate in annual inventory process

Administrative Specialist III

Arkansas State Hospital – Little Rock, Arkansas November 2005 - February 2019

Provide clerical coordinator support for the unit, maintain paper files, and logs, performs admission, transfer and discharges as required, retrieves information upon request, greet and direct visitors, provide general information and assistance to staff, visitors and callers, distribute mail, inventory any order supplies, make contact to repairman to service equipment and make repairs, post admissions and discharges to logs, operate standard office equipment, copy and fax material to other facilities, perform related responsibilities as required or assigned, collect and submit monthly unit logs and material to departments indicated, help with completion of orders from physicians, and various other duties, including help with Medical Records

(thinning out charts and retrieving material.

Ward Clerk

Christus St. Elizabeth Hospital – Beaumont, TX May 2001 - October 2005

Completing Dr.'s orders, filing, answering phones, assembling and disassembling admission and discharge charts, ordering supplies, order labs, assisting Staff with help where needed. Patient Care Technician

Christus St. Elizabeth Hospital – Beaumont, TX March 1994 - May 2001

General patient care, bathing, feeding, dressing, provides clean linen and cleanliness in patient rooms, vital signs, labs, EKG, lending a listening ear, clean equipment. Nurse Assistant

Schlesingers Geriatric Center – Beaumont, TX December 1993 - March 1994

• General patient care, dressing, feeding, bathing, vital signs, assist with activities, etc. EDUCATION

Associate of Sciences-Liberal Arts and Sciences

Pulaski Technical Institute Scenic, Little, AR May 2017 Nursing

Associate of science

Lamar University Beaumont, Texas January 2005

- Prerequisites for Registered Nurse

Diploma

Delta Career Institute Beaumont, TX May 1989

Medical Office Assistant

Diploma

Albuquerque Job Corp Center, Indian School Rd Albuquerque, NM April 1986 Nursing Assistant

Diploma

Beaumont Charlton Pollard High School Beaumont, TX January 1985 General Studies

ACCOMPLISHMENTS

REFERENCES

Harley Carter - Mayflower, AR (501) 837/9965 - 501-***-**** Known: 3 years - Former Nurse Manager Carla Owens - Little Rock, AR 72205 501-***-**** 501-***-**** Known: 3 years - Former Nurse Manager Mary Robinson - Maumelle, AR 72-501-***-**** Known: 4 years - Registered Nurse Lavita Fisher - Benton, AR 72-501-***-**** Known: 13 years - LPN III Shycanna Walker - Conway, AR 501-***-**** Known: 5 years - Behavioral Specialist Instructor.



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