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Customer Service Call Center

Location:
Desoto, TX
Salary:
$12.00/hour
Posted:
December 20, 2023

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Resume:

Patrice Hunter

Ambition to strive for greatness

Dallas, TX 75241

ad13pz@r.postjobfree.com

+1-214-***-****

Hello, I am a dependable and loyal person when it comes to working for a great company. I do have skills up my sleeve and I am ready to show my skills to a long lasting company. I know how to be empathetic and trusting when it comes to customer service. I have plenty of customer service knowledge, in person, at a high-volume call center and remote; at home customer service. If a company is looking for a person to take their job serious, get it done, and keep a smile on faces. I am the person you are looking for, thank you.

Willing to relocate to: Dallas, TX - Fort Worth, TX - Grand Prairie, TX Authorized to work in the US for any employer

Work Experience

Fundraising Representative

Integral Resources, LLC - Cambridge, MA

July 2023 to Present

I work remotely at home making outbound phone calls to raise money to help save the Senate for 2024 election year. There is scriptive reading and rebuttals to use to keep someone on the phone. This is a part time position with flexible hours.

Costumer Service Representative

Inktel Contact Center Solutions - Miami Lakes, FL

September 2023 to November 2023

I work inbound phone calls. Helping customers with problems with their orders, refunds, cancellations of orders, transfers to other departments, replacements, and give information to customers. Remote Inbound Sales Representative

Omaha Steaks (seasonal work) - Omaha, NE

November 2022 to January 2023

Yes, I receive inbound phone calls from customers to help place food orders, enter discounts, help customers shop. As well as transfer customers to another department if needed. Enter customers information into the system, if there is no information shown. Place orders to be shipped to other recipients and companies. Use five9 soft phone system, as well as Microsoft teams and Omaha Steaks personal systems. I worked, June 23rd, 2023 - July 21st, 2023 for Father's day. Still work seasonal when offered by the company.

Remote Customer Service Representative

ROI Solutions, Inc. - American Fork, UT

September 2021 to November 2022

I have worked Minnesota and Kansas rent help applications. Which allowed me to work outbound and inbound calling. I have worked on the escalation team, for improving in my work. This company allows a person to learn different things in the workforce. As customer service agents, we learn different jobs and go to different campaigns. We learn different ways that customer service is provided to people throughout the United States. The newest campaign I am putting my all into is under the company named AIM Specialty Health. Which we are the middle man who provides doctors' offices, facilities, and members with prior authorization information that has been approved or denied. Food Delivery Driver

Uber eats driver - Lancaster, TX

March 2020 to August 2022

Hello, I have 94% satisfaction rate from the customers. I am really good at navigating GPS. Even when it gets off track some times. I give updates to customers if there is a problem or a wait time. Like to make sure customers are satisfied to the fullest. Arrive in a timely manner. This is a contract job, start and stop at my own discretion.

Interviewer

DSS Research - Fort Worth, TX

November 2017 to March 2020

I work for an healthcare outbound high volume call center. Where we excel in healthcare surveys. Receive four point zero a lot in my quality. Have helped with training classes, even covered for the receptionist at times.

Cashier/Customer Service

Mcdonalds - Waxahachie, TX

March 2016 to October 2017

Doing cashier work and customer assistance.

Direct Care Staff

Newstart - Fort Worth, TX

October 2016 to April 2017

I take care of consumers. I give out medications, cook, help clean, and run errands if needed. Feel out paperwork and go by the dietician of the consumers. Assistant Manager

Schlotzsky's - Fort Worth, TX

September 2009 to March 2016

I went from cashier to assistant manager for this company. I did cashier, kitchen, inventory, truck orders, training, catering, scheduling. Anything that had to deal with the store. Deli Clerk

Krogers - Arlington, TX

August 2007 to September 2008

I worked in the deli. I did price changes, cooked, checked out of date items, sliced meat and cheese, cleaning.

Merchandise customer assist associate

Sears - Arlington, TX

June 2004 to August 2006

I worked on the sales floor with customers. I took care of fashion and a little help with the register. It was my first job where i had real experiences and gained relationships with customers. Education

Medical assist assistant

Remington college - Fort Worth, TX

August 2011 to June 2012

Recommended courses

Mansfield High School - Mansfield, TX

August 2000 to June 2004

Skills

• Inventory Control, scheduling, order products, keeping smiles on faces (8 years)

• Typing (10+ years)

• Interviewing (2 years)

• Food Preparation (10+ years)

• Restaurant experience (10+ years)

• Driving (10+ years)

• Cooking (10+ years)

• Research (2 years)

• Cleaning Experience (10+ years)

• Kitchen Experience (10+ years)

• Delivery Driver Experience (3 years)

• Assistant Manager Experience (2 years)

• Merchandising (2 years)

• Management (7 years)

• Windows (5 years)

• Upselling (8 years)

• Outbound Sales (3 years)

• Cold Calling (2 years)

• Recruiting (4 years)

Certifications and Licenses

driver's license

CPR Certification

Have to renew

First Aid Certification

Have to renew

Additional Information

I am looking for a company i can excel in and meet my needs as well. A company that I could call a team. I am a very fast learner and like to be around people. I would love to be part of a great opportunity



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