NORMA JEAN FRITZ

Offering a strong background in leadership

Pottstown, PA 19465

ad13pr@r.postjobfree.com

570-***-****

Driven and motivated sales professional with passion for recruiting and developing staff. Highly motivated and goal oriented.

Founder

Where’s Jesse - Pottstown, PA

January 2019 to Present

Where's Jesse, 501c3 to help families of missing persons. To educate them and officials on reporting and procedures specific to this epidemic.

Selling Manager

Victoria's Secret - Exton, PA

May 2016 to May 2018

Drive sales growth as the leader of customer experience on the sales floor and through growing and developing the selling and sales and support generalist team to deliver individual and team success Role models, coaches and develops best-in-class selling behaviors Building customer loyalty

Building and growing high performing teams based on a growth mindset. Executing store opening and closing procedures

Creating an awareness of, and building capability in, loss prevention Reinforcing store strategy to reduce shrink

Responsible for talent life cycle of direct reports, including recruitment, hiring, on boarding, training, development, performance management, terminations and succession planning Operations Manager/Owner

Salon by EnJae - West Chester, PA

January 2009 to January 2016

Supervised a mobile spray tanning business by monitoring spray techs and managing appointments. Advertised to maintain and grow business mainly in the wedding niche and private appointments in clients homes. Head of Personal Development

N

WORK EXPERIENCE

Barbizon Modeling and Acting School - Wilkes-Barre, PA 2010 to 2014

Along with heading up the Personal Development program where I met with potential students and parents, I traveled throughout NEPA attending high schools looking for talent and/or interest in personal development. I also worked side by side with the President of the company and the instructors during weekly auditions which I orchestrated. I was the closer on most sales/admissions and had a true passion for the program. REALTOR/Luxury Home Specialist

Century 21 - Lake Harmony, PA

Specialized in luxury home sales and rentals in a 4 season lake/golf/ski community. I belonged to a group of the most elite agents in the country who catered to affluent clients in the luxury home market. I worked with upper-tier buyers and sellers and provided the highest level of service to both. I was a member of NAR,PAR,PMAR and kept current with all continuing education and other standards according to my company.

Real Estate Sales in Sales and Fundamentals

Pocono Real Estate Academy - East Stroudsburg, PA

Modeling/Acting/Personal development in Runway and Acting Jan Nagy Modeling - Allentown, PA

Customer Service, Direct Support, Recruiting, Onboarding Luxury Home Designation

Present

The Accredited Luxury Home Specialist (ALHS) Designation is testimony to the agent's commitment to knowledge of the up-scale marketplace and affluent clients

PA Real Estate License

Cosmetic Laser Technician

Present

Laser hair removal; IPL photofacials; fractional skin resurfacing and skin tightening Norvell Spray Tan Technician

EDUCATION

SKILLS

CERTIFICATIONS AND LICENSES

Present

I pride myself in excellent customer service skills. I believe that truly connecting and listening to the customer is key to building clientele for life. I have the communication skills, confidence, positivity and assertiveness to sell the product and get the job done along with conflict resolution, empathy and humor when needed. ADDITIONAL INFORMATION

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