Customer Service Los Angeles
Resume:
Stephanie cruz
Los Angeles ca 90015
************.**@*****.***
Objective
Bilingual Spanish Multiple positions of experience. With front desk receptionist answering phone calls scheduling appointments and much more. As well as call center,customer service and warehouse
Skills include:
●multiple phone lines
●Data Entry (30 WPM)
●Bilingual(Spanish)
●Filing
●excel
●Pick pack
●Specimen Collection
●Patient Scheduling
●Insurance Verification
●Patient Education
●Visual
Professional History
Pls Financial- Los Angeles
2023-2023
Position:customer service
The assignment was to greet customers cash checks,western Union, offer customers the prepaid card for to save me for the direct deposit also do DMV for the renewal of sticker and many more thing. Answer phone calls to answer any questions.
Kendrion- Mishawaka Indiana
2021-2023
Position:assembly
The assignment in the factory was to solder wires on to coils ones completed they would go off to putting heat shrinks onto the wires
Press ganey- south bend Indiana
2023-2023
Position:Call center
The assignment in the office was to make calls to customers and ask them how do they like their insurance how was the doctor visit and what can they do for improvement. Would have a list and phone numbers to call in a day
FPA Womens health - Los Angeles, CA 2011-2011
Position: Medical Assistant
Our assignments at this office were to answer the telephone, create new patient charts and update existing ones, we had to greet patients with a nice caring attitude, make them feel welcomed. We also had to lead patients into the room they would be in and then treat them when they were ready; at the end of the day we made sure everything was clean and ready for the next working day.
GILBERTO GOMEZ,DC - Los Angeles 2011-2012
Position: Medical Assistant
The duties here were mainly answering the phones, greeting patients, and making schedules for them before they left the office. Other duties were handling the charts whether it was creating a new one or updating it, and at the end of the day everything had to be checked, cleaned, closed, off, and ready for the next day.
Education and Qualifications College : American Career College Location : Los Angeles, CA
Progam : Medical Assistant - Diploma
Period of Service : 2011 - 2012
Training& Certification : HIPAA, CPR, & Phlebotomy High school:penn night school Degree title:ivytech community college
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