HARPREET KAUR

** ****** *******

289-***-****

ad13mo@r.postjobfree.com

Twitter/Blog/Portfolio

OBJECTIVE

Providing excellent services to customers in a dynamic work environment by identifying their needs and providing appropriate product advice and recommendations. Professional and well-rounded with excellent clerical and team support skills. Successful at satisfying customer needs while tackling daily office priorities. Smooth when handling administrative taskings by coordinating mail and records. Friendly and respectful with a positive attitude that creates a warm and inviting environment.

EDUCATION

Post-Graduation Loyalist College

MAY 2021 (CO-OP)

Currently pursuing cloud computing in Loyalist college in Toronto.

Graduation CT GROUP OF INSTITUTIONS

AUG 2017 – JUL 2021

Completed Bachelor of Technology in Computer science from CT college in India.

EXPERIENCE

The Kites Jalandhar, India

July 2021 to January 2022

Worked as human resource manager .The kites is a It company which makes software and websites and my role in the company is hiring the new candidates for the Software development and assign them task in completing the task towards completing the Projects.

McDonald – East Delhi, INDIA

Team Member

Assembled Fries and patty as per order specifications with excellent customer service.

Adhered to proper food handling, safety, and sanitation standards during food preparation.

Maintained sanitization by cleaning and maintaining all areas of the restaurant.

Professional Highlights-

6-Month experience in security service industry.

3-Month experience in McDonald’s.

Diploma of computer system networking technician from Canadore College. (Currently enrolled)

Strong organizational and time management skills

Strong interpersonal and communication skills.

Excellent problem-solving and decision-making skills.

Computer proficient in using all Microsoft Office (excel, word, ppt) and outlook efficiently.

Communicate and write effectively in Hindi and Punjabi and English.

Experience

Worked in McDonald's (Mississauga)

1.I had a great customer service experience there and also managed heavy boxes of food while securing the store in my closing shifts.

2.I also followed each and every safety protocol such as to make sure that signs are placed on areas so that customers are aware not to slip.

3.I even worked on overnight shifts because the store is opened 24 hours.

4.I went through from various situations and handled them calmly. Once a child accidently throw coffee on the counter and some on his food as well. I handled the situation very calmly by making the kid feel comfortable and gave them food again for free and then we cleaned the counter.

5.In many situations when some customer argues due to, they were dissatisfied with their meals or maybe get wrong food, I always make sure to handle the situation in a way that everyone will be satisfied.

Condor Security Inc.

1.Greet residents upon entering the site and assisting them with any inquiries related to the building operations.

2.Collaborate effectively with colleagues to ensure proper coordination of the activities related to the site.

3.Performing administration duties related to the site and preparing daily reports to be reported to the property management.

4.Reporting maintenance issues faced by the residents and solving the problems by reporting to the superintendent and ensure instant action against it.

5.Handling the amenity bookings of the site and coordinating the same with the property management.

Secure group (govt. Hotels)-

1.I worked with secure group security for 2 months and worked in Radisson hotel and Hamilton hotel.

2.I had to sign in and out all the workers and sanitize their hands and pens.

3.I guided travellers and visitors there.

4.Reporting and managing problems faced by people and handled all bookings and paperwork.

5.There are some peoples quarantined on the top floor of Hamilton hotel which is classified as red zone. We have to restrict access to those area because they might turn out to be positive.

6.Got fire training there that how to manage fire alarms in case of fire and what to do.

First Security Protection Services (Heintzman condors)-

1.Greet residents every time I see them and solving their issues and notify to management.

2.Handled packages of residents and entering them into system. Handover the packages to residents only after viewing their identity or the passcode mentioned on system so that nothing will misplace.

3.Doing patrols on several times so that no homeless can reside inside the parking area because garage doors opened for 30 seconds. Sometimes homeless people come inside and stay in there. They even sometimes have weapons with them.

4.Regularly checking equipment’s like elevators are working properly or not, people are able to buzz in to security or not etc.

5.Approve and block booking of gym and yoga room. I have to block booking after every hour so that there is some time between two person s using gym due to covid.

Security- Elite Residential Concierge Service

(September 2022 – March 2023)

Presents losses and damage by reporting irregularities and informs violators of policy and procedures.

Secures premises and personnel by patrolling property, monitoring surveillance equipment, and access points.

Completes reports by recording observations, information, occurrences, and surveillance activities.

Controls traffic by directing drivers.

Investigates security breaches, incidents, and other alarming behavior.

Contributes to team effort by accomplishing related results as needed.

Ensures operation of equipment by completing preventive maintenance requirements.

Maintains the organization’s stability and reputation by complying with legal requirements.

Maintains environment by monitoring and setting building and equipment controls.

SKILLS

Attentiveness

Decision-making

Problem-solving

Effective communication

Responsiveness

Active listening

Leadership

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