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Customer Service Real Estate

Location:
Las Cruces, NM
Posted:
December 19, 2023

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Resume:

Deborah L. Nelson

**** ******** **** ** *** Cruces, NM 88012 303-***-**** ad13m0@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Sisbarro Buick GMC 2/23 – Present

Title Clerk

Prepare title packages for 5 stores - High Volume

Journal entries for registration fees on all new sales utilizing DealerTrack Software

Follow up to make sure payoff lenders provide titles in a timely manner

Set up title packages for MVD Express to process utilizing Tracer

Christopher’s Dodge Ram, Inc 06/20 – 1/23

Title Clerk – Parts/Service Cashier

Daily accounting journal entries for funded contracts

Prepare funding packages for the lenders utilizing CDK Software

Prepare title packages for each customer based on County of residence

Responsible for all corrections that need to be made for all rejections from the state and counties

Responsible for getting funding packages and title packages out in a timely manner

Ascendant Title 10/19 – 1/20

Escrow Assistant

Research property taxes to determine if need to be paid

Achieve monthly goal in completing 50 - 80 files

Balance and disburse files

Research prior and/or ordering new Surveys

Obtain Loan Payoffs and any other documentation relating to Resale and Refi closings

Las Cruces Abstract and Title 03/18-10/19

Escrow Assistant

Research property taxes to determine if need to be paid – utilizing in-house program SoftPro for research and tracking

Achieve monthly goal in completing 40 - 60 files

Balance and disburse files

Research prior and/or ordering new Surveys

Obtain Loan Payoffs and any other documentation relating to Resale and Refi closings

Dress Barn 03/17 - 11/17

Sales Associate

First Integrity Title 10/15-2/17

Escrow Associate

Research property taxes to determine if need to be paid – utilizing in-house program Impact for research and tracking

Achieve monthly goal in completing 50 - 100 files – High Volume

Balance and disburse files

Obtain Loan Payoffs and any other documentation relating to Resale and Refi closings

Title365

REO Escrow Assistant 7/15-10/15

Process documents related to loan closing

Work directly with Escrow Officer, Underwriter and Lenders to ensure accuracy of information provided – Coordinate Closings

Interacted with Internal as well as External Customers at all levels

Urban Lending Solutions

Mortgage Closer 3/15-7/15

Process documents related to loan closing

Worked directly with Mortgage Processor, Loan Officer, Underwriter and Settlement Agents to ensure accuracy of information provided – Coordinate Closings

Create Closing Instructions and Signing documents – Balance and disburse files

Order Wire Transfers – close out files

Subordination Specialist 7/14-3/15

Research and underwriting of files to determine if subordination can be approved – utilizing in-house DOS based program for research and notes; Citrix Data Base and SharePoint for tracking the progress of the files.

Achieve daily goals of 8-10 files

EDUCATION & TRAINING

Colorado Life Insurance License 2007

Colorado Real Estate Broker Associate License 1998

Associate Degree, Architectural Drafting 1991

Denver Institute of Technology – Denver, Colorado



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