Kristen Schneider

Chippewa Falls, WI ***** ad13ll@r.postjobfree.com +1-715-***-****

I am a dependable person. I enjoy working with all diversities of people. I want my work to have a positive impact on people and the community. I adapt quickly to change, and can handle stressful situations. Some of my attributes include the ability to follow directions, paying attention to the details, my compassion, and having the foresight to work independently.

Relocating to: Warroad, MN

Work Experience

CNA - Certified Nursing Assistant

Safe & Secure Group Home - Eau Claire, WI

January 2023 to Present

•Care for intellectually and developmentally disabled adults

•Assist in active daily living skills

•Provide a clean, safe environment for clients

•Diffuse volatile situations in a calm demeanor

•Administer medications

•Document behaviour fluctuations and use of PRN's.

Independent Hairstylist/Cosmetologist

Eau Claire Salon & Suites - Eau Claire, WI

October 2022 to Present

•Schedule haircare appointments

•Consult with clients on haircare needs

•Retained 100% request clientele

•Cut, style, color, & treat client's hair

•Market services through social media platforms

•Manage inventory

CNA - Certified Nursing Assistant

Veteran's Home - Chippewa Falls, WI

July 2022 to January 2023

•Provide exceptional quality of care for our Veterans and spouses of Veterans in Long Term Care facility.

•Assist with Active Daily Living skills.

•Shower, bath, groom patients with or without life assistance.

•Inspire and Empower each patient, in each moment to believe in themselves and know that they deserve my full attention.

Administrative Assistant - Scheduler

LifeCare Medical Center - Roseau, MN

January 2022 to August 2022

•Assistant to Chief Nursing Officer and Director of Nursing.

•Schedules nursing staff for Acute Care, Home Health Care, On call staff, and Wound Clinic.

•Cross references and inputs the schedule changes, trades, picked up shifts, sick calls against the permanent schedule to ensure accuracy for payroll.

•Organizes training classes for RN's and schedules orientations classes to nurses in new departments.

•CNA-Assists with patients when high census.

•Ordered and received shipments of office supplies and marketing materials.

•Implemented Scheduling Guidelines for Acute Care.

•DAISY Award Coordinator, established committee, organised nomination materials and signage for 5facilities.

•Assisted in Tracking continuing education for licensed staff, documented for state records.

Resident Care Technician- Advanced (CNA)

Northern Wisconsin Center - Chippewa Falls, WI October 2020 to December 2021

*Provide direct care for people with mental illness & intellectual illness, aggressive or challenging behaviours within a locked down living facility.

*Teach independence and active daily living skills to our clients.

*CPI trained, using physical interventions and training techniques to use nonviolent intervention in crisis situations with clientele.

* Document and chart daily tasks, intake/output, medical services, disruptive behaviours and precursors or triggers.

*Follow state safety guidelines, and Behaviour Treatment Programs.

Master Stylist - Manager

JCPenney InStyle Salon - Eau Claire, WI

January 2017 to October 2020

•Maintains 95% request clientele per month.

•Instructs and mentors fellow stylists, recruits new employees.

•Handled overflow incoming calls, booking appointments and handling customer complaints.

•Servicing high profile clients, and all demographics of guests with disabilities.

•CNA- Provided Personal Care in forms of transporting clients to Doctor's appointments, picking up medication, and grocery shopping.

•Monitors inventory levels to maintain proper supplies.

•Unloaded shipments of retail products, and color and developers and back bar products.

•Organized retail shelves, restocked products frequently.

•Handles disgruntled customers, rectifying their complaints.

•Schedules clientele, answers multi-phone line system, completes sales transactions.

•Cared for some of my long term clients in their homes as they became needing C.N.A. care.

Cosmetologist - Manager

Shear Envy Salon - Eau Claire, WI

August 2012 to January 2017

•Developed and sustained relationships with potential and existing customers by delivering excellent customer service, creating a repeat business by addressing the client's needs and solving them.

•CNA- Provided Personal Care in forms of transporting clients to Doctor's appointments, picking up medication, and grocery shopping.

•Demonstrating hands-on techniques to teach them visually step by step.

•Delivered clear communication skills with other team members, business owners, and clientele.

•Increased sales through implementing a consultative and solution selling strategy to customers.

•Handled all inventory, ordered products, unpacked products, cross referenced shipping documents.

•Serviced customers with special needs, including transportation, shopping, banking, doctor appointments.

•Marketed myself through attending community events, volunteering and donating my services.

Cosmetologist

JC Penney Salon - Eau Claire, WI 2009 to 2012

•Directed and promoted corporate values while maintaining confidentiality.

•Serviced salon guests with a high level of enthusiasm and professionalism.

•CNA- Provided Personal Care in forms of transporting clients to Doctor's appointments, picking up medication, and grocery shopping.

•Surpassed sales goals, and maintained 90 % request clientele base.

Outbound Sales

Wausau, WI

September 2008 to April 2009

*Connecting with existing clientele, and cold calling for Office Depot products

*Assisting managers with administrative needs

*Sales & trouble shooting

Referral Coordinator

Aspirus Clinics - Wausau, WI

February 2007 to September 2008

*Scheduled general medical appointments, and coordinated upcoming specialists appointments* Support staff to Doctors and Nurses in OB/GYN, Walk In clinic, and medical records * Assisted patients to & from hospital to other medical appointments.

*Corresponded with Insurance companies to verify coverage

Receptionist

Vortex Tool Company - Schofield, WI

November 2005 to January 2007

•Accounts receivable & accounts payable

•Directed incoming emails, and phone calls

•Ordered supplies for the office employees

•Assistant to the office manager

Scheduler

Home Depot Wausau, WI.

•Human Resource assistant, facilitated training & orientation one on one and in groups

•Managed travel arrangements for training, and managers

•Scheduled according to forecasting & PNL sheets

•Responsible for employee wellness & Incentive programs

•Back up for customer service on sales floor

•Handled tutorial workshops

Education

Minnesota Cosmetology

Chippewa Valley Technical College - Eau Claire, WI

University of WI Eau Claire - Eau Claire, WI

Winona State University - Winona, MN

Skills

•Acute care

•Hospital experience

•Medical office experience

•Pediatrics

•Critical care experience

•ICU experience

•Primary care

•Behavioural health

•Home health

Certifications and Licenses

CNA

February 2021 to February 2025

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