Customer Service Social Media

Tyshawn Heath

646-***-**** • ***********@*****.*** • Brooklyn, NY 11221

I come from buswick New York and moved around my whole life for school and now I'm applying for work so I can provide Skills,Organization,Inventory management . I bring Good verbal/written communication skills and that come along with a positive attitude to get any job offer done

Summary

Skills • Customer Service

• Retail Merchandising

• Stock Management

• Loading and Unloading

• Public Relations

• Email Marketing

• Advertising and Marketing

• Campaign Development

• Social Media Oversight

• Brand Promotion

• Detail-Oriented

• Cleaning

• Workplace Safety

• Heavy Lifting

• Order Preparation

• Computer Skills

• Materials Staging

• Technical Support

• Positive Attitude

• Willingness to Learn

• Attention to Detail

• Stocking and Replenishing

• Product Knowledge

• Flexible Schedule

• Clear Communication

06/2020 - 08/2023

Custodian, St. Nick Alliance Corp, Brooklyn, NY

10/2022 - 01/2023

Security Guard, Local Church, Brooklyn, NY

10/2021 - 03/2022

Cashier Assistant, McDonald's, Brooklyn, NY

Experience

• Lifting up to 100 lbs

• Good at following instructions

• Team building

Created and maintained clean and comfortable environments in school buildings by vacuuming, cleaning windows, and dusting

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Used approved cleaning products on various surfaces to reduce bacterial growth and prevent virus spread.

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• Enforced safety regulations and monitored access control points.

• Investigated suspicious activity and reported findings to management.

• Responded to alarms, emergencies, and disturbances.

• Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.

• Maintained order during special events such as concerts and conferences.

• Provided customer service assistance to staff and visitors in a professional manner.

• Greeted customers and provided assistance in locating items. Provided accurate cash register operations, including accepting payments and providing change.

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• Received payment by cash, check, credit cards, vouchers or automatic debits.

• Resolved customer complaints regarding sales and service.

• Issued receipts, refunds, credits or change due to customers. Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.

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Expected in 2025

Associate Degree

Berkeley College, New York, NY, US

Education And

Training

Certifications • Licensed guard card - 2023

Contact this candidate