Accounts Payable Customer Service

GILBERT RAMIREZ DATOY

Address: Purok Mangga Brgy. Poblacion Maragusan Davao De Oro

Mobile Number: +639*********

Email address: ************@*****.***/********@*****.***

CAREER OBJECTIVE

I am actively seeking a dynamic opportunity to leverage and apply my extensive knowledge and skills gained through past experiences. I am committed to pursuing continuous growth to propel my career to unparalleled success in a field that aligns with my aspirations.

Core Competencies:

Accounts Payable and Receivable

Bank and Vendor Reconciliation

GR/IR reconciliation

Payment Services

Customer Service

Mentoring

Stakeholder Management

Shared Services and BPO setup

Transition and Migration Process

Travel and Expense

Accruals

Work Experience

Nuix Limited

7F Finman Building, 131 Tordesillas Street,

Salcedo Village, Makati City 1227, Philippines

Accounts Payable Officer:

Processing Day to Day of all invoices efficiently and accurately from different Market such APAC, EMEA and NNA.

Prepare payment weekly payment batches.

Managing Accounts Payable Mailbox daily.

Process payroll invoices, leases, utilities, and contractors request to the payroll team.

Process Australian Taxation Office (ATO) and superannuation request by the tax team.

Assist employees with expense submissions and policy questions.

Ensure timely approving of all employee expense reimbursements and review accounting coding assigned to each expense.

Responsible for the processing and reconciliation of the Company Corporate card program.

Create Purchase Orders request by the different business unit and negotiate to vendor for the pay terms agreement.

Performing new vendor set up procedures and maintenance of vendor master data.

Assist in month-end closing processes, including the preparation of accruals and account analysis.

Assist internal and external queries for payment concerned.

Tenet Global Business Center, Inc.

8/f Citi Plaza. 34th St. corner Lane D Bonifacio Global City,

Taguig City Philippines

October 2019 – March 2023

Senior Accounts Payable Analyst:

Responsible in managing the day-to-day AP operations.

Handling a team of Accounts Payable Analyst.

Responsible for allocating Daily workload to AP Analyst processor accordingly.

Ensure KPI's are reported, analyzed and improvement plans are developed if SLA is not met to drive best practice procedures.

Perform Daily Payment Audit of invoices processed by the analyst to avoid double payment.

Validated all entries scanned into Capture prior to submission for electronic approval.

Processed all time-sensitive utilities and invoices to avoid late fees.

Reconciled monthly vendor statements, worked with vendors to clear account.

Worked alongside purchasing department to clear PO exceptions and aging reports.

Instrumental in slashing Receipt Lines Not Matched report to nearly zero.

Attended weekly meetings with Controller has to resolve discrepancies and contract issues as well as give updates on aging items.

Met month-end deadlines for accrual process.

Monitored email accounts and responded to vendor payment inquiries.

Create or change vendor data.

As team lead, answered questions and provided direction to co-workers.

Exercised discretion and independent judgment as necessary.

Merck Business Solution Asia Inc.

37th floor, The Finance Centre 26th Street corner 9th Avenue, Bonifacio Global City, Taguig City, Philippines

July 2018-September 2019

Accounts Payable Specialist

Perform booking of all reviewed and approved Intercompany invoices in SAP with accuracy and timely basis

Perform all daily tasks connected with obtaining details necessary for posting invoices in SAP.

Complete all assigned tasks related to Intercompany invoice processing to terms and in accord with company policy and controls.

Review and ensure all invoices processed and matched for payment in accord with agreed terms.

Coordinate with other departments and organization particularly in addressing inquiries or resolving issues encountered related to Intercompany invoice.

Respond timely to prompt request, compile, and maintain invoices received for archiving.

Responsible for reviewing, auditing, coding, and obtaining proper validation and approval for processing vendor invoices.

Accurately entering and checking of invoices entered into ERP system.

Resolved account discrepancies by research, investigation, inquiry and make appropriate corrections and adjustments.

Reconcile vendor statements, ensure accounts are current, and maintain account reconciliation reports.

Respond to and resolve internal and external queries.

Assist month-end and year-end closing.

Identify and participate in process improvement opportunities and share knowledge with the entire team.

Support Payments team by doing GR/IR reconciliation, process Direct Debit Vendors and Trial Balance Analyzation.

Sending reports of possible duplicate before the payment run.

International Committee of the Red Cross

Manila Shared Services Center

32nd flr, Petron Mega Plaza bldg. Buendia Ave. Makati City, Philippines

June 2017-July 2018

Accountant-Accounts Payable

Allocate incoming invoices to validators and In-charge of the database management of invoices. Analyze invoices, check its validity, cancel or reject invoice if necessary.

Record invoices in the JDE system. Double check Supplier’s Bank Account information; ensure that the currency, amount and all other pertinent information are correct.

Ensure 3-way matching principle is respected for PO items and provide help in the maintenance of the vendor master files.

Prepare the weekly Reconciliation EDI/GLUPLO transport files.

Help in the Supervision and coaching of new AP Staff.

Perform other related duties as assigned and in support to AP team’s overall tasks.

In-charge of Delegations Transfer, Manual Payment, Payment Selection and Reconciliation of JDE vs PINS.

Monitor the validation of invoices in the internal Mail database. Ensure that all invoices have been approved, otherwise, please remind or make a regular follow-up.

Perform review, processing and follow-up of supplier’s reminders.

Accenture Inc.

Project Name: Google Finance

April 2016-June2017

Cash Application Analyst (Accounts Receivable)

Responsible for applying or matching the receipt payment received from the costumer.

Analyzing and providing resolution of the Unapplied or identified receipt report.

Checking the auto-match payment validation with/without remittance to the Oracle system.

Daily Update the Bank Reconciliation file of Cash Apps.

Weekly Bank Reconciliation.

To manage the assigned cases for both inbound and outbound inquiry.

Person of Contact of remittance advice from the costumer.

Payment matches with or without remittance advice and of the receipt.

Collaboration with the collections able to resolve the unapplied receipts.

Accenture Inc.

6F Cyberpod Centris Three, North Tower Eton Centris Quezon Ave. Cor. Edsa, Quezon City PH 1110

January 2013 to July 31, 2015

July 2015-April 2016

Project Name: Mondelez International

Payments Associate/Accounts Payable Correction

Responsible to run a Payment proposal daily of Payment Method Wire thru F110 Tcode.

Sending a forecast of Prelim funding wire payment to the treasury.

Perform Wire Audit review and checking of all wire invoice paid yesterday if have a return payment.

Creating Manual wire thru CitiDirect Online to those invoices rejected or Returned payment from Citidirect.

Responsible for clearing the document using F-44 tcode.

Making an Immediate Check Request from both vendor and request from other team that has a valid reason and business unit if the invoice is already past due and base upon the urgency.

Provide Remittance details (those paid invoices) requests from the vendor.

Raising in RWF ticket if there is a change, updates of bank details or payment method.

Analyzing the F110 Exceptions report provided by the team to investigate why the documents or invoices are not being paid.

Answering queries both vendor, business unit and in the other team.

Mondelēz Business Service Centre., Pte. Ltd.

6F Cyberpod Centris Three, North Tower Eton Centris Quezon Ave. Cor. Edsa, Quezon City PH 1110

January 2013 to July 31, 2015

Accounts Payable Associate

Process coordinator or Person of contact of all Marketing invoices, Kelly Services vendor, Capital Expense invoices, MRO invoices and regular processor of Indirect Material invoices.

Communicating Business Unit and Project Managers for different vendor or supplier for a Goods Receipt Confirmation.

Audit the processed invoices of the team in accordance with the audit guidelines.

Provide training of the team of new hire colleagues.

Develop and maintain good working relationships within the center and stakeholders to ensure optimum overall business performance.

Provide productivity reports of the team to the Team lead as well as to the Operation Manager.

Creating internal debit memo and credit memo for correction of incorrect posting.

Sort, review, match and process invoices due for payment with PO: Supplier Invoices, Tax invoices, and Internal Expense reimbursement claims, Customer Refunds and Rebates and other accounts payable related transactions.

Obtain and control completeness of approval and coding information, and process PO exemption invoices.

Resolve invoice discrepancies with Administrators and PO-exempt invoice Approvers.

Weekly conduct compliance and controls checks for Duplicate Invoice.

Review and monitor compliance of invoice processing to terms and in accord with Company Policy and controls.

Review and ensure all Invoices processed and matched for payment in accord with agreed Terms.

Identify invoice discrepancies and escalate to AP Analyst if required.

Support AP Analyst in responding to queries from Business within agreed timelines.

Respond timely to prompt requests from Business Unit (invoice status and payment status).

Communicate urgent payment requests received to the Payment Analyst

Achievements

Successfully Transition P2P process from North America to Manila SSC.

Continuous improvement Awardee

Top Performer and Received Various for both Business Unit and Vendor Commendation

Received award for Possible Duplicate Analysis of Vendors

Successfully migrated the process from SSC manila to Accenture

EDUCATION

Bukidnon State University (2006-2010)

Bachelor of Science in Business Administration

Major in Banking and Finance

SKILLS AND QUALIFICATIONS:

Financial Software: Proficient in Netsuite, SAP, Oracle, and JD Edwards.

Attention to Details: Meticulously review invoices, ensuring accuracy and completeness in all transactions.

Invoice Processing: Skilled in processing invoice promptly, managing approvals, ad ensuring timely payments.

Vendor Relations: Experienced in maintaining positive relationships with vendors, negotiating terms, and resolving discrepancies professionally.

Microsoft Software: Proficient in MS word, Excel, PowerPoint, and MS outlook.

References:

Available upon request.

I hereby certify that the above statement is true and correct at the best of my knowledge and belief.

GILBERT RAMIREZ DATOY

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