Jailyn Starks Ortiz

P O BOX **** Carmichael CA **609

916-***-****

ad13i7@r.postjobfree.com

Objective

Continue utilizing my experience helping others and to further my development journey through the Healthcare Industry.

WORK EXPERIENCE:

NorCal Individual Care - October 2022- Present

I help individuals with developmental disabilities thrive with optimal independence, health, safety. Act Technologies - June 2021 - September 2022

I answered customer calls, listened to their concerns and solved problems. I handled both inbound and outbound phone conversations with clients to make sure everyone quickly received the help they needed

DDS DISCOUNTS -February 2021-June 2021

Assisted customers with new purchases on merchandise as well as their returns and exchanges. Help keep the racks and isles clean and organized. UPS PACKAGE HANDLER -November 2020- January 2021 (SEASONAL) : Load packages into delivery trucks. Adhere to company safe package handling standards at all times. Unload trucks as they arrive and ensure packages are stored correctly. Always follow proper postal routing guidelines.

Amazon Warehouse Associate-July 2020-November 2020 Gathered products to fulfill orders from the supervisors. Labeled different types of merchandise to ensure the maintenance of adequate stock levels McDonald’s-February 2020- July 2020

Registering customers orders in the POS system. Ensuring to give correct change and adhering to the policy of the store regarding gift cards and coupons. Greeting and welcoming customers as they arrive at the store. Passing customer complaints to the manager and assisting to resolve them. Keeping the workspace clean and maintained.

WIOA Youth Employment Program-September 2019 – June 2020. Worked with the Sacramento County Teen Services department. Attended training on work readiness and professional development skills. Participated in team building exercises and field trips.

EDUCATION

American Legion High School - Class of 2020 Diploma/Merit Award SKILLS:

Strong oral and written

Team Player

Exposure to intensive personal and professional development trainings Proficient in Microsoft Word, Power Point, and Excel

Proficient in Google Docs

Hard working and dedicated