JAMES A. ROSS, JR.

SKILLS

• Business Management Principles

• Performance Tracking and Evaluations

• Scheduling and Coordinating

• Financial Management

• Managing Operations and Efficiency

CERTIFICATIONS

• CPM - Certified Professional Manager

Facility Training Officer- May 2000 -

Aug. 2022

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There is over 32 years of managerial experience. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. WORK HISTORY

September 2018 - August 2022

Asst. Chief Jailer Shelby County Sheriff Department, Memphis, TN November 2017 - September 2018

Chief Inspector Shelby County Sheriff's Department, Memphis, TN October 2016 - November 2017

Shift Commander Shelby County Sheriff's Office, Memphis Managed contractual agreements and associated deliverables through oversight and inspection.

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Through thoughtful planning and budgeting, $500,000 - $1.5 million was returned to general funds for Shelby County Government.

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Managed and organized internal communication to hold staff accountable for priorities

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Disciplined personnel and initiate disciplinary measures as defined by SOPs.

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Trained employees in safety procedures and protocols as directed by company regulations.

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Oversaw inspection staff in $85,000 annual revenue-producing organization.

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Assessed employee performance and recommended methods to improve task completion.

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Generated and submitted detailed reports to regulatory agencies and company leadership to help drive enhancements.

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Managed over 400 employees daily,monitored shift operations, supplied resources, and monitored team performance to keep business profitable and running smoothly.

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Resolved conflicts between employees to maintain positive and productive work environments.

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Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

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Scheduled staff shifts to secure adequate coverage and productive workflows.

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EDUCATION

Expected in December 2023

Bachelor of Arts Criminal Justice

Bethel University, Mckenzie, TN

CONTACT

Cordova, TN 38016

901-***-****

ad13h5@r.postjobfree.com

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